Support » Plugin: Official Facebook Pixel » 500 error on activation

  • Resolved dougi44



    WordPress version: 5.0.3
    Plugin version: 1.7.23
    PHP version: 5.4

    My client recently updgraded this plugin and the site immediately started returning a 500 error. I can’t see any information about that error in the logs.

    I renamed the plugin folder, refreshed and all good. I reverted the folder name and refreshed the plugin name in the plugins area and get a message for the plugin “***ATTENTION: After upgrade the plugin may be deactivated due to a known issue, to workaround please refresh this page and activate plugin.***”. I did that and it goes back into a 500 state.

    Any idea how this can be resolved please?


    The page I need help with: [log in to see the link]

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  • Plugin Author Facebook



    Thanks for reaching out and flagging this. We have fixed a few bugs, please update the latest plugin.


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