Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » 500 error + infinite loading indicator instead of donation confirmation

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  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    I just did an Offline Donation, and it seems to have gone through, but I was confronted with the email verification form, and couldn’t then see my Donation Confirmation page.

    Errors like that typically have to do with aggressive caching, either via a plugin or your web host. We wrote this guide to help you troubleshoot issues like that. Take a look at that, and if you’re still not getting it resolved, let us know and we’ll dig in deeper.

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