500 error and site loading extremely slow (6 posts)

  1. aquaholicadventures
    Posted 2 years ago #

    Hello. On multiple occassions my site will suddenly stop loading and will have a "500 server" error message or will just take extremely long to load. I've resolved issue in the past by deleting the plugins through FTP in wp-content folder. I also had to delete active plugins in myphp server. Once I add a few essential plugins back, it seems to happen every couple weeks. How can this be resolved? Thank you

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you checked your site's error logs for details of these errors?

  3. aquaholicadventures
    Posted 2 years ago #

    looks like it is a windows hosting account with godaddy and doesn't seem that this supports error logging.. any suggestions to get an error log another way?

  4. 500 errors are server errors, and Windows servers can be problematic. Ask Godaddy for help to track down the problems.

    Or, might be a good idea to switch to linux for more reliability. You can switch for free; see http://support.godaddy.com/help/article/1285/switching-your-hosting-account-operating-system

  5. aquaholicadventures
    Posted 2 years ago #

    okay, migrating to linux server and see if this will help resolve the issue... thank you for your help Esmi and Songdogtech for your help. I'll followup once this is completed

  6. Go Daddy
    Go Daddy Support
    Posted 2 years ago #

    I also recommend switching to Linux. That should vastly improve the efficiency of your site. If you need any help with that or have additional questions, please don't hesitate to reach out to our support team: http://x.co/heretohelp


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