Title: 500 Error
Last modified: June 27, 2017

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# 500 Error

 *  Resolved [jochumr](https://wordpress.org/support/users/jochumr/)
 * (@jochumr)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/500-error-95/)
 * Do not install. Took my site and my entire Multisite network down and could not
   retrieve anything even after deleting the plugin via FTP.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [hoang1213](https://wordpress.org/support/users/hoang1213/)
 * (@hoang1213)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/500-error-95/#post-9268312)
 * Hi Jochumr,
 * I hope you are well today and I’m sorry for the issue.
 * Can be conflict, if your site have error log enabled, can you please submit the
   error.log file here so I can take a look 🙂
 * Thanks!
 * Best regards,
    Hoang
 *  [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/500-error-95/#post-9269934)
 * As Hoang said, I am very sorry to hear you encountered and issue while installing
   Defender. If you would be willing to work with us to figure out what caused the
   problem please follow up with more information about your setup. We are constantly
   looking for ways to improve Defender and we are unable to replicate this issue.
   We look forward to your reply.
 *  [jdailey](https://wordpress.org/support/users/jdailey/)
 * (@jdailey)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/500-error-95/#post-9287834)
 * Thank you again for being one of the first to adapt Defender. We are going to
   close this ticket because we did not receive follow-up information for replicating
   the issue. We hope you are enjoying the added protection Defender provides. If
   this issue was not resolved, please provide the log and any other information
   you think will be helpful and we will reopen this ticket. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 Error’ is closed to new replies.

 * ![](https://ps.w.org/defender-security/assets/icon-256x256.gif?rev=3435930)
 * [Defender Security - Malware Scanner, Login Security & Firewall](https://wordpress.org/plugins/defender-security/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/defender-security/unresolved/)
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 * 3 replies
 * 3 participants
 * Last reply from: [jdailey](https://wordpress.org/support/users/jdailey/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/500-error-95/#post-9287834)
 * Status: resolved