500 Error

Sorry for the delay, for some reason I’m not getting notifications on this post.

I have tried multiple themes. The only other one I tried which threw a 500 was “CodePeople-Light.” The server is running PHP version 5.4.23 as Fast CGI with CGI and Perl support turned on as well as support for server-side includes and “additional write permissions” (i.e. onsite scripts are allowed to write to disk) allowable. I do NOT have Python support turned on.

My host is Midphase; I’m running on IIS 7.5 (I can’t change this; I’m running ASP.Net apps on the same server space.) I can access the raw server logs, but looking at them didn’t tell me much other than verifying I threw a bunch of 500 errors.

(working along and continuing to try different things) I have also just downloaded and installed the latest version of the OptionTree plugin. Still no luck.

I am more than happy to work with you step by step with config file settings and so forth; my site is currently in early days and I *really* like this theme (I would say I love it, but having a close friend from Finland broke me of the casual use of that word LOL). The features including typography and high degree of available customization make it a perfect fit for the type of news-magazine site that I’m trying to create…and the theme I am currently using (ProMax) is the best available of poor second-place choices.

Could this perhaps be related to some sort of broken scripting on the automatic installation process (which is handled through the Plesk control panel)? I realize as I consider this that I should not have claimed a “clean” install as I cannot be 100% certain that this is the case! As far as I can tell – keeping in mind that I am a rusty ASP/ASPX programmer and not a PHP programmer – it does nothing out of the ordinary except automate the creation of a database and insertion of necessary account variables in configuration files (e.g. db username and pw). (Again, this is a matter of personal convenience/ease of use; I’m far more familiar with MSSQL than MySQL.)

I will also be more than happy to communicate any issue resolution to my hosts, should we find that their install coding is the root of the problem. Anything I can do to facilitate the greater use of your wonderful theme, I am happy to do…if we can get it working 🙂

Best regards,
-jh

No, this is just something I tried on a hunch. I will disable and remove the plugin, as I have no plans to start developing themes for WP. (No change in behavior after disabling)

Thanks for your help and patience. I will keep you posted in the event we’re able to isolate and solve the problem.

It appears that it is an OT-related issue.

I just got this back from my host. Two messages. The *second* message is that rolling back to PHP 5.2.17 (instead of 5.4.23) makes the theme work. Obviously this isn’t a real fix, since we don’t want to rely on running an older version of PHP. As I can clearly see that this code section is using option-tree specific variables, I have copied this message to support topics at both the Hueman theme and Option Tree support fora. Hopefully between the two of you, you can figure out what’s broken and how to fix it so it works in PHP 5.4.23+ 🙂

The first message is this list of errors:

===================
PHP Warning: Illegal string offset ‘background-color’ in D:\Inetpub\vhosts\lowgenius.com\staging.peoples-news-network.com\wp-content\themes\hueman\functions\dynamic-styles.php on line 219

PHP Warning: Illegal string offset ‘background-image’ in D:\Inetpub\vhosts\lowgenius.com\staging.peoples-news-network.com\wp-content\themes\hueman\functions\dynamic-styles.php on line 220

PHP Warning: Illegal string offset ‘background-position’ in D:\Inetpub\vhosts\lowgenius.com\staging.peoples-news-network.com\wp-content\themes\hueman\functions\dynamic-styles.php on line 221

PHP Warning: Illegal string offset ‘background-attachment’ in D:\Inetpub\vhosts\lowgenius.com\staging.peoples-news-network.com\wp-content\themes\hueman\functions\dynamic-styles.php on line 222

PHP Warning: Illegal string offset ‘background-repeat’ in D:\Inetpub\vhosts\lowgenius.com\staging.peoples-news-network.com\wp-content\themes\hueman\functions\dynamic-styles.php on line 223

PHP Warning: Illegal string offset ‘background-size’ in D:\Inetpub\vhosts\lowgenius.com\staging.peoples-news-network.com\wp-content\themes\hueman\functions\dynamic-styles.php on line 224

======================

All of those strings are used on those lines, within the following conditional:

(line 215) // body background
if ( ot_get_option(‘body-background’) != ” ) {

$body_background = ot_get_option(‘body-background’);
(L219) $body_color = $body_background[‘background-color’];
$body_image = $body_background[‘background-image’];
$body_position = $body_background[‘background-position’];
$body_attachment = $body_background[‘background-attachment’];
$body_repeat = $body_background[‘background-repeat’];
(L224) $body_size = $body_background[‘background-size’];

================

I’m no PHP coder, but I *am* a rusty old ASPX coder. This appears to me to be an error created by an OT-specific code segment within the theme when there is a value set for variable ot_get_option(‘body-background’). As I’m not familiar enough with PHP to chase down where, precisely, this string is set by default to a non-null value, I will leave it up to you talented folks to determine precisely what the problem is and how to fix it. I’ll be monitoring these threads so I can fix it by hand ASAP, in anticipation of a later, formal fix pushed out in a theme update (after, I’m assuming, a fix is pushed out through OT as it seems likely to me that OT is generating this code.)