Support » Plugin: GamiPress » 500 error

  • Resolved celito

    (@celito)


    I am getting a 500 error when I activate the plugin. Is this a known issue, or is this something I should address to the site host? Thanks.

    Celito

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author rubengc

    (@rubengc)

    Hi @celito

    I am able to replicate it and get it fixed so you will be able to install GamiPress on next version (1.2.9) that will be released today

    Thank you for report it

    Best regards

    Thank you very much for the quick reply. I will await the release. I like the features described and look forward to installing this plugin.

    Celito

    Plugin Author rubengc

    (@rubengc)

    Hi @celito

    I just released GamiPress 1.2.9, so your issue with the plugin activation should be fixed now

    I will mark this topic as resolved, just let me know if everything works as expected

    Best regards

    Hi @rubengc,

    Thank you for advising for this update, which I immediately installed from wordpress repository. Unfortunately the 500 error still persists. I have referred this to my hosting service, to check if the problem could be on the server side. I will inform you of any development. Thanks again.

    Celito

    Hi,

    I got these error log from the host server:

    [24-Oct-2017 15:35:18 UTC] PHP Fatal error: Cannot redeclare class P2P_Storage in /home/reyestac/public_html/wp-content/plugins/wp-ticket/assets/ext/posts-to-posts/core/storage.php on line 6
    [24-Oct-2017 15:35:26 UTC] PHP Fatal error: Cannot redeclare class P2P_Storage in /home/reyestac/public_html/wp-content/plugins/wp-ticket/assets/ext/posts-to-posts/core/storage.php on line 6

    I hope the above information is useful. Thanks.

    Celito

    Plugin Author rubengc

    (@rubengc)

    Hi @celito

    Issue comes from WP Ticket that is redeclaring a shared library that GamiPress is using too

    They need to add a check to meet other plugin has loading it first

    I will report it to their support forum to let them know

    Best regards

    Hi,

    I deactivated WPTicket. The 500 error disappeared and GamiPress was installed properly. I appreciate your advice if WPTicket responds. In the meantime I will keep it deactivated.

    Thank you for resolving this quickly. Very much appreciated.

    Celito

    • This reply was modified 2 years, 2 months ago by celito.

    Hello,
    Please can you help me? I have the same error on my site when I click on the icons links they display a blank page. On developer tool I see the 500 error. I don’t have wp ticket installed.
    Thank you!

    Plugin Author rubengc

    (@rubengc)

    Hi @abdouse79

    What icons are you referring?

    A 500 error means an internal server error so the cause for each situation is completely different

    Try to get more information about your error enabling the WordPress debug or install the WP Debug Bar plugin to check from where is coming your error

    If you find something related with GamiPress, report it in a new topic

    Best regards

    Thank you very much you helped me solved the issue. A piece of code I added in my theme. Sorry.
    Thank you again for the wonderful job you have been doing.

Viewing 10 replies - 1 through 10 (of 10 total)
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