500 Allowed memory exceded errors
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This is a great plugin and has solved a lot of issues we had with the WooCommerce official Stripe plugin. However, whenever the plugin is active we get frequent 500 errors on the backend, with lines similar to the following on our error logs:
PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes)
This only happens when this plugin is active. Have you seen anything like this? Any tips for how to diagnose?
Viewing 6 replies - 1 through 6 (of 6 total)
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### WordPress Environment ### WordPress address (URL): https://www.rawmadesimple.co.uk Site address (URL): https://www.rawmadesimple.co.uk WC Version: 4.8.0 REST API Version: ✔ 4.8.0 WC Blocks Version: ✔ 3.8.1 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.7.3 Log Directory Writable: ✔ WP Version: 5.6.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: – Language: en_GB External object cache: – ### Server Environment ### Server Info: nginx/1.16.1 PHP Version: 7.4.15 PHP Post Max Size: 50 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.47.0 OpenSSL/1.0.2g SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.36-MariaDB-10.2.36+maria~xenial-log Max Upload Size: 50 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.8.0 WC Database Prefix: wp_ Total Database Size: 584.93MB Database Data Size: 346.78MB Database Index Size: 238.15MB wp_woocommerce_sessions: Data: 16.02MB + Index: 1.03MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 8.52MB + Index: 2.52MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 64.59MB + Index: 61.17MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + 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Index: 0.03MB + Engine InnoDB wp_yoast_seo_meta: Data: 1.48MB + Index: 0.00MB + Engine InnoDB wp_ywcdd_calendar: Data: 0.14MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 771 custom_css: 1 customize_changeset: 3 dhwc_page_template: 1 dhwc_template: 1 flamingo_contact: 3969 flamingo_inbound: 1322 la_block: 2 nav_menu_item: 26 oembed_cache: 9 page: 18 post: 6 product: 84 product_variation: 474 revision: 342 saswp: 2 schema: 2 shop_coupon: 210 shop_order: 17085 shop_order_refund: 260 testimonial: 17 vtprd-rule: 1 woo_discount: 1 woo_discount_cart: 3 wpcf7_contact_form: 2 wpforms: 1 xlwcty_thankyou: 1 yith_carrier: 1 yith_proc_method: 1 yith-wcbm-badge: 5 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (40) ### 404page - your smart custom 404 error page: by Peter Raschendorfer – 11.3.0 AddFunc Head & Footer Code: by AddFunc – 2.3 Better Search Replace: by Delicious Brains – 1.3.4 Delivery Countdown Timer: by Arul Jayaraj – 1.0 DHWCPage - WooCommerce Page Template Builder: by SiteSao Team – 5.1.9 – Installed version not tested with active version of WooCommerce 4.0 Envato Market: by Envato – 2.0.6 Facebook for WooCommerce: by Facebook – 2.2.0 File Manager Advanced: by modalweb – 3.7 Flamingo: by Takayuki Miyoshi – 2.2.1 Imagify: by WP Media – 1.9.13 WPBakery Page Builder: by Michael M - WPBakery.com – 6.5.0 LA-Studio Header Builder: by LA-Studio – 1.0.2 LA-Studio Core: by LA-Studio – 1.0.5 One Click Order Re-Order: by CedCommerce – 1.1.5 Stripe Payment Gateway for WooCommerce ( Basic ): by WebToffee – 3.5.3 PI WooCommerce order date time and type PRO: by PI Websolution – 3.2.7.6 Really Simple SSL: by Really Simple Plugins – 4.0.8 Slider Revolution: by ThemePunch – 6.3.5 RMS Feedback: by Lewis Walsh – 1.0.0 Schema: by Hesham – 1.7.8.6 Tawk.to Live Chat: by Tawkto – 0.4.3 Trustpilot-reviews: by Trustpilot – 2.5.808 Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.7 NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.13.1 Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.8 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 Woocommerce Order Tracking Code: by Tommy Arnold – 1.0.0 – Installed version not tested with active version of WooCommerce 4.0 WooCommerce PayPal Payments: by WooCommerce – 1.0.4 (update to version 1.1.0 is available) WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.8.2 WooCommerce Product Search: by itthinx – 3.5.1 WooCommerce Square: by WooCommerce – 2.2.5 (update to version 2.3.4 is available) WooCommerce: by Automattic – 4.8.0 (update to version 5.0.0 is available) Yoast SEO: by Team Yoast – 15.8 Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.7.3 WP Mail SMTP: by WPForms – 2.6.0 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.6 WP Product Feed Manager: by Michel Jongbloed – 1.27.0 WPForms Lite: by WPForms – 1.6.4.1 Easy Forms for Mailchimp: by YIKES Inc. – 6.8.1 YITH WooCommerce Delivery Date Premium: by YITH – 2.1.26 ### Inactive Plugins (1) ### WooCommerce Stripe Gateway: by WooCommerce – 4.8.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #4 - /shop/ Basket: #5 - /basket/ Checkout: #6 - /checkout/ My account: #7 - /my-account/ Terms and conditions: #862 - /terms/ ### Theme ### Name: Version: 1.0 Author URL: http://themeforest.net/user/LA-Studio?ref=LA-Studio Child Theme: ✔ Parent Theme Name: Zuka Parent Theme Version: 1.0.4 Parent Theme Author URL: http://themeforest.net/user/LA-Studio?ref=LA-Studio WooCommerce Support: ✔ ### Templates ### Overrides: zuka/woocommerce/archive-product.php zuka/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0 zuka/woocommerce/content-product.php zuka/woocommerce/content-single-product.php zuka/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 4.0.0 zuka/woocommerce/loop/add-to-cart.php zuka/woocommerce/loop/loop-end.php zuka/woocommerce/loop/loop-start.php zuka/woocommerce/loop/orderby.php zuka/woocommerce/loop/pagination.php zuka/woocommerce/loop/sale-flash.php zuka/woocommerce/product-searchform.php zuka/woocommerce/single-product/price.php zuka/woocommerce/single-product/product-image.php zuka/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0 zuka/woocommerce/single-product/sale-flash.php zuka/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0 zuka/woocommerce/single-product/up-sells.php Outdated Templates: ❌ Learn how to update ### Square ### Environment: Production Tokenization Enabled: – Debug Mode: Off ### Action Scheduler ### Complete: 6,021 Oldest: 2021-01-11 16:56:18 +0000 Newest: 2021-02-11 10:34:17 +0000 Pending: 6 Oldest: 2021-02-11 10:43:45 +0000 Newest: 2021-02-17 11:57:41 +0000This appears to be caused by the plugin attempting to update_meta_cache() on 12338 records. See line ’12.’ below:
2021/02/11 14:54:48 [error] 2611#2611: *421 FastCGI sent in stderr: "Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 32768 bytes) in Unknown on line 0PHP message: PHP Stack trace:PHP message: PHP 1. {main}() /var/www/html/wp-admin/plugins.php:0PHP message: PHP 2. require_once() /var/www/html/wp-admin/plugins.php:603PHP message: PHP 3. do_action($tag = 'admin_head') /var/www/html/wp-admin/admin-header.php:147PHP message: PHP 4. WP_Hook->do_action($args = [0 => '']) /var/www/html/wp-includes/plugin.php:484PHP message: PHP 5. WP_Hook->apply_filters($value = '', $args = [0 => '']) /var/www/html/wp-includes/class-wp-hook.php:311PHP message: PHP 6. EH_Stripe_Overview->menu_order_count('') /var/www/html/wp-includes/class-wp-hook.php:287PHP message: PHP 7. EH_Stripe_Overview->eh_spg_uncaptured_count() /var/www/html/wp-content/plugins/payment-gateway-stripe-and-woocommerce-integration/includes/stripe-overview/class-stripe-overview.php:287PHP message: PHP 8. eh_stripe_overview_get_order_ids() /var/www/html/wp-content/plugins/payment-gateway-stripe-and-woocommerce-integration/includes/stripe-overview/class-stripe-overview.php:304PHP message: PHP 9. get_post_meta($post_id = 12337, $key = '_payment_method', $single = TRUE) /var/www/html/wp-content/plugins/payment-gateway-stripe-and-woocommerce-integration/payment-gateway-stripe-and-woocommerce-integration.php:190PHP message: PHP 10. get_metadata($meta_type = 'post', $object_id = 12337, $meta_key = '_payment_method', $single = TRUE) /var/www/html/wp-includes/post.php:2138PHP message: PHP 11. get_metadata_raw($meta_type = 'post', $object_id = 12337, $meta_key = '_payment_method', $single = TRUE) /var/www/html/wp-includes/meta.php:506PHP message: PHP 12. update_meta_cache($meta_type = 'post', $object_ids = [0 => 12337]) /var/www/html/wp-includes/meta.php:576PHP message: PHP 13. WP_Fatal_Error_Handler->handle() /var/www/html/wp-includes/class-wp-fatal-error-handler.php:0PHP message: PHP 14. WP_Fatal_Error_Handler->detect_e
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