Support » Installing WordPress » 5 minute install ends with ‘this site can’t be reached’ message

  • I’m installing WordPress on my own synology server.

    I initiated it with http://www.mydomainname.com/wordpressdirectoryname which led to the screen for database info.

    No obvious database problems, WP-config seemed to be created and saved successfully.

    The 5 minute install screen fields were filled, the button pressed, and plenty of disk clicking happened, then a message ‘this site can’t be reached nnn.nnn.nnn.nnn (external) server ip address could not be found’

    Any clues welcome! THanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Mind sharing screenshot? At which step this appears? Were you able to set admin credentials on installation?

    • This reply was modified 1 year, 11 months ago by Gyan Gaurav.
    Thread Starter paulmy

    (@paulmy)

    Thanks for your reply. This happened after I entered the admin credentials on the screen.

    In the meantime I discovered that the DNS operation was not working correctly on my server. It was quite a difficult problem to solve as it seemed to work sometimes.

    I fixed it when I gave a manual setting pointing it at 8.8.8.8. then reset it back to auto and the problem disappeared.

    Great!

    Thanks for posting your solution.

Viewing 3 replies - 1 through 3 (of 3 total)
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