Support » Fixing WordPress » 5.6 update critical error

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  • Hi there,
    I am having this too – on every site I try to update.
    It has been happening at least since 5.6 and I had to go the FTP route – or remove the old WP and re-load.
    First it says that it cannot verify the zip and then it just stalls at Unpacking.
    It is obvious that there is something inherently wrong with the update process.
    If it is due to there “not being enough space” on the server, either it is overloading the site with “new stuff” before removing “old stuff” or has some other problem. There is enough space if I load a new fresh install.
    Please, I know that this is a free to use, open source, but isn’t there someone who can fix it, please again.
    By the way, tried to use the WordPress Manager in my cPanel and it just says – The following errors were found :
    The installation files are missing hence cannot proceed with the upgrade
    OK, moved onto another one, which was a later WP version and it went through as expected and is now 5.7. So it might be that jumping up from an older version was the problem?
    Best regards,
    Mike

    • This reply was modified 5 months, 2 weeks ago by Mikescki. Reason: Later information
    • This reply was modified 5 months, 2 weeks ago by Mikescki. Reason: More info available

    Update WordPress

    Downloading update from https://downloads.wordpress.org/release/wordpress-5.7-new-bundled.zip…

    The authenticity of wordpress-5.7-new-bundled.zip could not be verified as no signature was found.

    Unpacking the update…

    Could not create directory.

    Installation failed.

    As a one-click update , it should just sail through. Grrr!

    I have resolved this.
    I used the cPanel WordPress Management and it worked just fine.
    I still do not know why the Update from within WordPress fails, but as long as there is an easy update path – i.e. not including doing FTP, etc. – then that’s a win.

    Same prob. Increased memory and was able to update.

Viewing 4 replies - 16 through 19 (of 19 total)
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