Installation problems – Can't Log in After Site installs

  • casayorku

    (@casayorku)


    13 years, 4 months ago

    Hey guys. I’m marginally technically knowledgeable, but compared to the average user here probably not so, so bare with me.

    I am the VP Public Relations for a small Student Government body at a university – specifically, the governing body for the Fine Arts students. We want to change our horrendous website/html updating over to a wordpress blog.

    The stats of what we can access:
    Server environment: Apache 1.3x (Debian Linux)
    PHP 4.3.x
    MySQL 5.0.22

    There is no .htaccess on our root directory. I have set up the MySQL database and it works.

    So, when I go through the wordpress installation process, I am able to run the install.php, and it seems to install at least partially properly, though I think it’s important to note that the installation page and subsequent log-in page shows no pictures or graphics: just white, unformatted pages (I do not know if this is standard). Once I get to the log-in page, however, it does not work: I get redirected to a “you are not authorized to view wp-login.php” sort of error. It lets me see the log-in page, but trying to log in doesn’t work. This page is similarly plain: no graphics, black text / blue links (looks like a CSS file isn’t loading).

    I’m unsure of where to proceed from here. I’ve read that I need to change my .htaccess file, but by adding an .htaccess file to the root with the commonly suggested contents, it prevents any page from loading. I know the installation is properly setting up the tables etc. in the database, because I checked after the install and the database seems to be properly set up.

    Recommendations? If I need to be clearer about anything, just ask and I’ll try to be as clear as possible.

    Thank you in advance!

    Derek.

    P.S. Here is the university Central Web Services webpage that itemizes everything we have access to:

    http://www.yorku.ca/computing/facultystaff/webpages/publishing.html

    I don’t know if that will help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • anoopd

    (@anoopd)

    13 years, 4 months ago

    Hi Derek,
    Are you sure that “all” the files are uploaded to your server? Can you double check it (all files in wp-admin where it holds the css and images).If you are in some doubt just delete the whole thing and have a fresh upload …

    Did u made a wp-config.php file ..? and got the screen saying welcome and asking for sites title username, password and email?

    Do you have permissions to go though your db …. if you have just go to
    wp_users table and check the given details are there or not ….

    Check whether you have any hotlink protection … that breaks images (usually it will be under security section of your site)

    flloyd2010

    (@flloyd2010)

    13 years, 4 months ago

    I have the same (or similar problem). I have installed the latest version 3 of WP, with duly edited config.php file, and passed the welcome screen asking for site’s title, username, password and email. It put me to the login page, but when I login I get a blank page with the address in the address bar of the browser as follows:
    blog.thundersmouththeatre.com/wp-login.php

    If I try typing in http://www.blog.thundersmouththeatre.com/wp-admin I get the following: Directory Listing Denied

    This Virtual Directory does not allow contents to be listed.

    Advice would be greatly appreciated.

    flloyd2010

    (@flloyd2010)

    13 years, 4 months ago

    Just in case anyone else wanders by this post, looking for the answer, I solved it by deleting the pre-installed plugins and themes in the WordPress 3 download. I found this solution thanks to the help desk at IXWebhosting, who searched through the forum for some possible solutions for me.

    flloyd2010

    (@flloyd2010)

    13 years, 4 months ago

    Except that I spoke too soon…

    I am now able to access the dashboard by typing mydomain/wp-admin, but if I try to access the actual website I just get the server’s holding page.

    Guess I’ll have to start a new topic.

    Thread Starter casayorku

    (@casayorku)

    13 years, 4 months ago

    Hey, sorry for the long no-reply time; I can only access the site from school right now, not on the weekends.

    I’ve tried re-installing it 20-or-so times, and each time it happens this way – I’ve tried re-downloading wp from the website as well, and re-install that new one; no dice.

    I’ve edited wp-config, and that seems to work because it seems to be making all the proper tables in the MySQL database.

    Starting again, step-by-step, this is what I do…

    1. Download from here
    2. rename wp-config-sample to wp-config, insert the information for my MySQL.
    3. Upload to my FTP – it looks like all the files are there, here’s the css files from wp-admin, for example.
    4. Go to /wp-admin/install.php, get the following error:

    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    5. Raise permissions on all files to 755.

    6. wp-admin/install.php now shows this.

    7. I make an account, and it brings me to a page that says:

    Success!

    WordPress has been installed. Were you expecting more steps? Sorry to disappoint.

    Username admin
    Password Your chosen password.

    I receive an e-mail from wp with my account information. this is what the database now looks like

    8. I then click on log in, (the page looks like this. After putting in my log in information, I am brought to a page that says

    Forbidden
    You don’t have permission to access /~casa/wp-login.php on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request

    And this is where I’m essentially stuck. I don’t know if everything is supposed to look the way it does for me: hence, the pictures. When I look at my user account on the database, by the way, the password doesn’t show up as the password I chose – instead, it’s a string of random numbers/letters/symbols. I don’t know if this is an encryption protection, or if its a symptom of an issue. The password that is auto generated starts with $.

    If there’s any more information that would be helpful, I will try to include it!

    esmi

    (@esmi)

    13 years, 4 months ago

    When I look at my user account on the database, by the way, the password doesn’t show up as the password I chose – instead, it’s a string of random numbers/letters/symbols.

    Your password is one-way encrypted in the database.

    I think you need to contact your hosts.

    flloyd2010

    (@flloyd2010)

    13 years, 4 months ago

    I agree with ‘esmi’, check with your hosting service. As I discovered, there are permissions that need to be set by you (or them, if you ask them to do it for you).

    In my case, it was the directory of indexes that I needed to set to ‘on’ and then enter the extensions I wanted to be available. My hosting service sorted this out for me very quickly once I asked them.

    Good luck!

Viewing 7 replies - 1 through 7 (of 7 total)
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