• Resolved emyyy

    (@emyyy)


    Hi! I’m cleaning up someone’s WordPress site and I need to edit the widgets… However, something is blocking these simple toggles for expanding/collapsing! This includes:
    – the navigation on the right
    – the toggles on the dashboard.
    – Quick edit won’t toggle.
    – Categories tabs (All categories/most used under Post) won’t toggle
    – The dropdown on the top right won’t toggle
    – The screen option and help tab on the top right doesn’t toggle.
    – the Visual/HTML tag DOES toggle.
    – ALSO – there is no more shadow box for the image, media, etc. panels (above the WYSIWYG)! It opens as a new page in the same browser.

    I’ve never encountered this issue before. I’ve reinstalled this website’s wordpress a few times, all the plug-ins are up to date, it’s the latest version of wordpress.

    Could a plug-in effect the back-end? Could something in the front-end theme effect this? Which folder should I look in for the .js script for expand/collapse, to make sure it’s there?

    This should not be any different, but just in case: I am using a Mac Book Pro, and these issues are coming up on Chrome, Safari and Firefox.

    Can’t wait to hear everyone’s suggestions and ideas! Thanks. ♡

Viewing 6 replies - 1 through 6 (of 6 total)
  • Could a plug-in effect the back-end?

    Yes. Have you tried:

    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    resetting the plugins folder by FTP or phpMyAdmin? Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter emyyy

    (@emyyy)

    Hi Esmi. Thanks for your reply. I have not yet done that, setting sometime aside for that.

    If I deactivate a plug in will I lose all my settings for that particular plug in?

    Thanks!

    If you just deactivate the plugins (as opposed to deleting or un-installing them), they should retain their settings.

    Thread Starter emyyy

    (@emyyy)

    The should in italics worry me! Hahaha. I will back-up my DB again to be safe.

    Thanks esmi! I will try it this weekend and let you know.

    The should in italics worry me!

    Well, there’s no accounting for badly written plugins, I’m afraid.

    Thread Starter emyyy

    (@emyyy)

    Not necessarily badly written, just out of date. The previous developer had installed this: http://wordpress.org/extend/plugins/wp-post-thumbnail/

    Thanks so much esmi!

Viewing 6 replies - 1 through 6 (of 6 total)
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