Title: 441 errors
Last modified: February 19, 2024

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# 441 errors

 *  Resolved [GregW](https://wordpress.org/support/users/gwmbox/)
 * (@gwmbox)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/441-errors/)
 * Hi, I have just installed Updraft Plus on a new website and I am getting the 
   following errors listed below. Note the site has been moved from a host that 
   was using CPanel to their new host using Direct Admin.
 * Do I need the premium version to fix these issues?
   0000.016 (0) PHP event: code
   E_WARNING: is_dir(): open_basedir restriction in effect. File(/usr/local/cpanel)
   is not within the allowed path(s): (/home/mysite/:/tmp:/var/tmp:/opt/alt/php81/
   usr/share/pear/:/dev/urandom:/usr/local/lib/php/:/usr/local/php81/lib/php/) (
   line 441, wp-content/plugins/updraftplus/class-updraftplus.php)
 * 0000.014 (0) PHP event: code E_WARNING: file_exists(): open_basedir restriction
   in effect. File(/proc/user_beancounters) is not within the allowed path(s): (/
   home/mysite/:/tmp:/var/tmp:/opt/alt/php81/usr/share/pear/:/dev/urandom:/usr/local/
   lib/php/:/usr/local/php81/lib/php/) (line 190, wp-content/plugins/updraftplus/
   backup.php)
 * Thanks for all your help

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/441-errors/#post-17435310)
 * Hi,
 * To help us work out the cause of your problem, can you please send us a copy 
   of the full backup log?
   This can be found in the UpdraftPlus Existing Backups
   tab.The contents will be too long to post here directly, but you can use an online
   service such as Dropbox or Pastebin, and post the link here.
 * Kind Regards,
   Bryle
 *  Thread Starter [GregW](https://wordpress.org/support/users/gwmbox/)
 * (@gwmbox)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/441-errors/#post-17435344)
 * OK, try [this link](https://drive.google.com/file/d/1--DVSZJbCCU_tQWn1M-W7HDdCvLjN06P/view)
   🙂
   Thanks
 *  Plugin Support [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * (@vupdraft)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/441-errors/#post-17437680)
 * The warning message your are getting is a restriction imposed by your hosting.
   It’s nothing to worry about though, your backup looks really good.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘441 errors’ is closed to new replies.

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## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [log](https://wordpress.org/support/topic-tag/log/)

 * 3 replies
 * 3 participants
 * Last reply from: [vupdraft](https://wordpress.org/support/users/vupdraft/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/441-errors/#post-17437680)
 * Status: resolved