Title: 4.3.1 installation failed issues
Last modified: August 30, 2016

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# 4.3.1 installation failed issues

 *  [ONNoah](https://wordpress.org/support/users/onnoah/)
 * (@onnoah)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/431-installation-failed-issues/)
 * Hello,
 * We are experiencing difficulties installing the 4.3.1 update.
 * Though we are used to using other FTP methods, and are the administrators and
   moderators of our WordPress sites, we are experiencing challenges related to 
   this WordPress update. On occasion WP asked us for FTP login information to complete
   the updates, on other occasions the updates have worked and on others the updates
   are failing.
 * We believe we have enough space to accomodate the updates, we are clearing superflous
   files and restoring i-node availability – and have recently successfully installed
   and updated plugins.
 * Without using the FTP, and with as little coding as possible, preferably none,
   can you advise us, provide help or insight to enable us to install the update,
   preferably by our using the Update button like people would normally use?
 * I have included samples of the failed installations.
 * “Downloading update from [https://downloads.wordpress.org/release/wordpress-4.3.1-no-content.zip…](https://downloads.wordpress.org/release/wordpress-4.3.1-no-content.zip…)
 * Unpacking the update…
 * Could not copy file.: wordpress/wp-includes/js/zxcvbn.min.js
 * Installation Failed”
 * and
 * “Downloading update from [https://downloads.wordpress.org/release/wordpress-4.3.1-no-content.zip…](https://downloads.wordpress.org/release/wordpress-4.3.1-no-content.zip…)
 * Unpacking the update…
 * Could not copy file.: wordpress/wp-admin/options-permalink.php
 * Installation Failed”

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/431-installation-failed-issues/#post-6664087)
 * If Auto updating does not work on your server, then, try **MANUALLY** updating.
   Download a fresh copy of the WordPress .zip file to your computer, unzip it, 
   and use that to copy up all files and folders **EXCEPT the wp-config.php file
   and the /wp-content/ directory.** You may need to delete the old wp-admin and
   wp-includes folders and files on your server before uploading the new ones. Read
   the [Manual Update ](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   directions first.

Viewing 1 replies (of 1 total)

The topic ‘4.3.1 installation failed issues’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/431-installation-failed-issues/#post-6664087)
 * Status: not resolved

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