Support » Fixing WordPress » 429 error on login

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  • Matt Knowles

    (@aestheticdesign)

    That’s a pretty odd error, I had to look it up just to see what it is. 429 is too many requests, which doesn’t sound like it should be happening on the first attempt to login.

    The 429 status code indicates that the user has sent too many
       requests in a given amount of time ("rate limiting").
    
       The response representations SHOULD include details explaining the
       condition, and MAY include a Retry-After header indicating how long
       to wait before making a new request.
    
       For example:
    
       HTTP/1.1 429 Too Many Requests
       Content-Type: text/html
       Retry-After: 3600
    
       <html>
          <head>
             <title>Too Many Requests</title>
          </head>
          <body>
             <h1>Too Many Requests</h1>
             <p>I only allow 50 requests per hour to this Web site per
                logged in user.  Try again soon.</p>
          </body>
       </html>
    
       Note that this specification does not define how the origin server
       identifies the user, nor how it counts requests.  For example, an
       origin server that is limiting request rates can do so based upon
       counts of requests on a per-resource basis, across the entire server,
       or even among a set of servers.  Likewise, it might identify the user
       by its authentication credentials, or a stateful cookie.
    
       Responses with the 429 status code MUST NOT be stored by a cache.

    Odd too that the second login works.

    It definitely seems like a hosting issue, and you should ask Mediatemple how their server defines the user and counts requests.

    You might also check your log files just to make sure hackers aren’t trying to access the site in a brute force attack that is triggering it. Still I’m not sure why the second login works.

    rajaindian

    (@rajaindian)

    Well i am still facing the issue, Media temple says they cant replicate the issue.

    Hi rajaindian,

    have you solved the problem?

    Hi,

    Have you tried following suggestions?

    >>Deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).

    If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.

    >>Switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    Thanks,

    Hi Malva13

    I am still having this problem, it is because of the jetpack plugin. When I deactivate it the issue gets resolved.

Viewing 5 replies - 1 through 5 (of 5 total)
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