Support » Plugin: 404page - your smart custom 404 error page » 404page plugin not working properly after update

  • Resolved bilal2019

    (@bilal2019)


    We’ve been using 404page plugin for about 4 months now without any issue.

    After recently updating our WordPress to the latest version, we noticed the plugin wasn’t working properly.

    Upon entering an invalid URL, we get redirected to our 404 custom page but the content within the page is not displayed. Instead, all we see is an empty page with Header/Footer, but NO body.

    For now, we’ve disabled the plugin so the 404 error is theme’s default.

    Do you have any suggestions how to fix this issue?

    – We tried the plugin on our test site which had an older WordPress version installed. Issue remains.
    – We also tried disabling recent other plugins to make sure there were no conflicts. Issue remains.
    – Tried installing another plugin called (404 to 301 – Redirect, Log and Notify 404 Errors) which is working perfectly fine. But we prefer your plugin.

    Thank you!
    Bilal

    The page I need help with: [log in to see the link]

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