404 when select Facebook page to connect

  • Nicolas Johnson

    (@multimedianj)


    3 years, 10 months ago

    When I am in the settings page of the WP-chatbot plugin and I select the Facebook page to connect, I am redirect to an URL that returns me a 404 error. I had warning before in the Chrome console, so I removed the Facebook SDK script from the theme. Now, I have also a problem where I cannot just select the Facebook page to connect to the chatbot.

    Please, help me !

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support ingasupranovich

    (@ingasupranovich)

    3 years, 10 months ago

    Hi, @multimedianj
    Can you please send a scheenshot with 404 error?
    Is it happen when you trying to log in to Facebook?

    Thread Starter Nicolas Johnson

    (@multimedianj)

    3 years, 10 months ago

    When I am in the settings page of MobileMonkey, I click on the select button here :
    https://snipboard.io/98VqKB.jpg

    And after, I am redirected to a 404 page :
    https://snipboard.io/jTJzuR.jpg

    Plugin Support ingasupranovich

    (@ingasupranovich)

    3 years, 10 months ago

    Hi, @multimedianj
    I see that this page is already connected to MobileMonkey.
    And company is managed by two users: owner is Le DixseptVingtcinq and collaborator is Dave Welsh.

    So you are trying to connect existing page but without permissions to do that.
    I propose the following solutions:
    – ask colleagues to invite you to that company to be able to manage it
    – ask Owner (Le DixseptVingtcinq) to connect the page to WP-Chatbot
    – or ask owner/collaborator to copy for you a script for the chat widget, since Chat widget is fully manageable from the MobileMonkey side

Viewing 3 replies - 1 through 3 (of 3 total)
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