Support » Plugin: LearnPress - WordPress LMS Plugin » 404, URL changes for questions

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  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @hadam3003 I have archived your reply, I will be reviewing and archiving more of them.

    @thimpress @tunnhn @phonglqfoobla @thongta @kendy73 @leehld Here’s why: you are sending users to your support forums to bypass a very important thing here, and that thing is that you can’t ask for access to a user’s site.

    Had that ask been here (as you know) this would be my reply.

    I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials. I have flagged your account temporarily. That just means that your post will need to be approved and @ notifications from you will not work.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Sending users to your own forums to bypass that is Very Not Cool™ and will get you into real trouble here. If that restriction is too much for you then please contact the plugins team and consider removing your plugin from the WordPress repo. Yes, this is that serious.

    I think you replied to the wrong topic.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I think you replied to the wrong topic.

    I apologize for this derail of your support topic, but I didn’t. The plugin support person replied in a way that required me to reply as I did. That reply from them was archived and you cannot see it. But forum moderators can and here we are.

    Plugin Author Ken Nguyen

    (@kendy73)

    @jdembowski we noticed that. And it will never happen again. Thank you for the feedback.

    @dylandebruijn Hi Dylan, Users will need to enroll the course first, then they can access those quiz/lesson.

    About the 404, we tried to prevent users who not enroll the course when they try to access those protected content. But I think we should improve this. Instead 404 notice, we will show a message which guide user to enroll. It will be available in the next LearnPress update ;), please wait for it.

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