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404 pages and inability to update anything (2 posts)

  1. liveforthedrop
    Member
    Posted 2 years ago #

    since the most recent update we have the inability to update theme or any plugins. I've trie deactivating plugins one by one to isolate the problem and haven't found anything. furthermore, it seems to be limiting what i can edit, because some of the plugin setting's screens lead to 404 pages as well.

    please help!

  2. Tara
    Volunteer Moderator
    Posted 2 years ago #

    404 indicates failure to communicate with the server.
    - it could be configuration issue
    - it could be memory issue
    - it could be permalinks issue, review this : How to fix 404 error when using Pretty Permalinks?
    - it could be optimization issue
    - it could be a conflict with plugin: try resetting the plugin folder
    - it could be a conflict with theme: try switching to the default theme for a moment via FTP and see if that resolves the issue.
    - check for .htaccess file presence and check if the default wordpress mod-rewrite code is there or not. There are times when .htaccess file is not writeable or gotten deleted - Check the server error log for your hosting account. Ask your hosting provider for assistance to locate them.

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