Support » Plugin: 404page - your smart custom 404 error page » 404 Page formatted as a Post – AVADA

  • Resolved whyGo69

    (@whygo69)


    Hello,
    great product!
    This issue is very similar to the recently resolved issue of same name – 1 day ago – but latest 2.1 version does not fix for us. Recap..
    Direct url works – http://www.whygo.net/our-404.
    Error urls do not – http://www.whygo.net/our-404-broken.

    As you can see on the error pages, the 404 pages top slider seems to appear but the rest of the pages pulls what looks like our blog summary content.

    Unlike the prev issue, it would seem that all error pages, irrespective of coming from a page or a blog post, with the blog base http://www.whygo.net/the-grapevine, will always throw the broken page styling. Only the 404-url direct will display styling correctly.

    We tried disabling all plug-ins & tried from parent AVADA theme – no good.
    When we tried changing to Twenty-Thirteen theme, both 404 & error pages displayed correct content, so certainly looks like a theme issue.

    Any suggestions to fix?

    cheers
    James

    https://wordpress.org/plugins/404page/

Viewing 15 replies - 16 through 30 (of 32 total)
  • Plugin Author Peter Raschendorfer

    (@petersplugins)

    Hi James,

    currently I’m working on a new version. So maybe the problem is already solved with the changes I’ve made so far. Could you please download the current development version from https://downloads.wordpress.org/plugin/404page.zip and test this one?

    Thanks,
    Peter

    Hi Peter,

    No luck I am afraid. http://www.whygo.net/ggg 🙁

    Avada still over-writing something and turning page into a Blog Post.

    Here is the AVADA 404 file: https://dl.dropboxusercontent.com/u/95083677/404.php

    If your open to freelance work, i’d love to pay you some bucks to help me just update this existing file with our html and bam, my 404 is done?

    Kind Regards

    James Matthews

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Sorry for the delay. I’m now in contact with the authors of the theme to get it work. I’ll keep you informed.

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    OK, I’ve now tested it. I’m using WordPress 4.7.2, Avada 5.0.6 and 404page 2.3.

    Analyzing the HTML Code of your page I found out you’ve changed the
    Page Title Bar Background in the Fusion Page Options. I did also to have a different header for the 404 page.

    In case of an 404 error the page did not display properly – as you described. But changing the 404page Operating Method to Compatibility Mode solved this. On my testing machine everything works fine. I’m not able to reproduce your problem.

    Have I overlooked something?

    Please make sure you’re using the latest versions and please check if Operating Method is set to Compatibility Mode.

    Request for feedback.
    Greetings,
    Peter

    Hi Peter,

    thanks for feedback!

    I just upgraded to latest version of AVADA and WP and sadly still had an issue.
    With compatibility mode on, I get the AVADA 404, with standard mode, I get the Page Title Bar in FusionOptions and my customPageTitleBar does not show (most likley sitting behind the default one that AVADA seems to be forcing)

    So, to remove all possible AVADA issues in settings, I have now turned Page Title Bar AND Header off/hide for the 404 page off.

    I then added a container at the top, with our main image and text.

    http://www.whygo.net/our-404 – works great.

    http://www.whygo.net/our-404-gfgdh – shows the AVADA default Page Title Bar appearing at the top of the page, which is the similar issue all along, being that AVADA somehow throws their Page Title Bar at 404 pages, irrespective of the plug-in.

    Any suggestions?

    cheers
    James

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Just to be on the safe side: have you deactivated all other plugins?

    Peter

    divingdave

    (@divingdave)

    I ran into this exact same problem and solved it by simply using custom CSS to hide the title bar from the 404 page. Just add this to the Custom CSS section of the Avada Theme Options…

    .error404 .fusion-page-title-bar {
        display: none;
    }
    • This reply was modified 4 months ago by divingdave.
    whyGo69

    (@whygo69)

    Hello Diving Dave,

    A massive thank you and buckets of gratitude heading to you!

    Totally solved my problem, you rock.

    Again, HUGE thank you.

    Kind Regards
    James

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Thanks @divingdave for sharing your workaround. I’m happy you’ve been able to fix it. But from my point of view the problem is just bypassed, not solved. I’ve made several changes the last days to fix other issues. One of them required it to change how the template is loaded in compatibility mode. If I’m in luck those changes also solve this problem.

    @divingdave, @whygo69 would you please do me favor and test the current development version which can be downloaded from https://downloads.wordpress.org/plugin/404page.zip without the custom CSS?

    Peter

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Final version 2.4 is out now. Please let me know if it solves the issue.

    Peter

    Hi Peter,
    did not fix things for me.
    Compat mode defaulted to AVADA 404 page totally, standard mode worked but still showed the title bar image.
    Divingdaves css still works great though. 🙂
    Cheers
    James

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    OK, I’ve set up a completely new test site to ensure there’s no garbage. Could you please export your Avada Theme Options into a file and upload it to http://wikisend.com or any other file sharing service you like and post the link where I can download the data?

    Peter

    Hi Peter,

    happy to help.

    http://wikisend.com/download/466260/avada_theme_options_backup_13-03-2017.json

    Gluck. 🙂

    cheers
    James

    Plugin Author Peter Raschendorfer

    (@petersplugins)

    Hi James,

    I’ve imported your file and created a custom 404 error page. Surely it will be a piece of work to analyze it. Avada is not a simple theme…

    Thanks for your assistance.

    Peter

    Hi Peter,

    fix it if you wish, but please note the custom CSS fixed everything so I am totally fine.

    Up to you. 🙂

    BTW – u should look through latest AVADA WP FBook group as others needing 404 solution. 🙂

    J

Viewing 15 replies - 16 through 30 (of 32 total)
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