Title: 404 On Uploads
Last modified: December 13, 2016

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# 404 On Uploads

 *  [SingingTurnip](https://wordpress.org/support/users/ghoststorm/)
 * (@ghoststorm)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/)
 * I have uploaded mp3s via ftp and their locations are:
 * `http://mashuppodcast.co.uk/wp-content/uploads/2015/06/MashupPodcastEpisode11.
   mp3`
 * `http://mashuppodcast.co.uk/wp-content/uploads/2016/07/MashupPodcast12.mp3`
 * Both files shows in FTP but on my website it is not showing, neither is bluberry
   picking it up which is strange.
 * iTunes also seems to be listing them in reverse order and has removed episode
   1. I can live with that if I have to but I need to know why the uploads aren’t
   showing and it is not playing episode 11, like it’s listed but cant find the 
   file.
 * Website is: [http://mashuppodcast.co.uk](http://mashuppodcast.co.uk)
    iTunes 
   URL: [https://itunes.apple.com/gb/podcast/the-mashup-podcast/id885362931?mt=2](https://itunes.apple.com/gb/podcast/the-mashup-podcast/id885362931?mt=2)
    -  This topic was modified 9 years, 6 months ago by [SingingTurnip](https://wordpress.org/support/users/ghoststorm/).
    -  This topic was modified 9 years, 6 months ago by [SingingTurnip](https://wordpress.org/support/users/ghoststorm/).

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/)
 * (@shawnogordo)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8548199)
 * MashupPodcastEpisode11.mp3 plays fine when I try to open it in a web browser.
   But MashupPodcast12.mp3 comes up as a 404. Have you FTP’d files into the Media
   Library with success before? You may want to try uploading them to a directory
   outside of WordPress and see if that works better. Or, check the file permissions
   of the files and make sure they’re accessible to anyone who tries to look at 
   them.
 * By default, iTunes lists your podcast episodes in reverse order with the most
   recent episode displayed at the top. You can change this either by altering the
   publish dates of the items in your podcast RSS feed or by using the itunes:order
   tag. More information is available on that here: [https://create.blubrry.com/resources/powerpress/powerpress-settings/basic-settings/](https://create.blubrry.com/resources/powerpress/powerpress-settings/basic-settings/)
 * By default, PowerPress limits your podcast RSS feed to 10 items. You can change
   that by doing this:
    1.) Log into your WordPress site. Hover over the Settings
   menu on the left-hand side and select Reading. 2.) Change the number in the “
   Syndication feeds show the most recent” box to a higher number like 50 or 100.
   Click the Save Changes button. 3.) Hover your mouse over the PowerPress link 
   in the left-hand sidebar and select Settings. On the next screen, switch to Advanced
   Mode if you’re not already there. 4.) Click the Feeds tab. In the “Show the most
   recent” box, enter the same number you entered in step two. Click the Save Changes
   button.
 *  Thread Starter [SingingTurnip](https://wordpress.org/support/users/ghoststorm/)
 * (@ghoststorm)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8548255)
 * Hi Shawn,
 * FTP is how I got all the other episodes on the site.
    Permissions are the same
   for all of the mp3s ‘644’.
 * I have uploaded episode 12 via the WordPress uploader and it is working: [http://mashuppodcast.co.uk/wp-content/uploads/2016/12/MashupPodcast12.mp3](http://mashuppodcast.co.uk/wp-content/uploads/2016/12/MashupPodcast12.mp3)
 * No idea why it didnt when I uploaded it before.
 * Will keep an eye on it.
 * Steve
 *  Plugin Contributor [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * (@amandato)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8563196)
 * Hello [@ghoststorm](https://wordpress.org/support/users/ghoststorm/),
 * I would check the file on your local computer that it does not include any spaces
   at the front of the filename or end of the file extension. It may also be that
   your web host is caching and the cache has a 404 page cached in it rather than
   the media file. Assuming file permissions are correct, those are the only other
   quick explanations I can come up with off the top of my head.
 * You may also want to browse via FTP and see if the file uploaded in WordPress
   went into the same folder that you thought you uploaded to via FTP. It may be
   that FTP is going into a different wp-content folder for another site for example.
 *  Thread Starter [SingingTurnip](https://wordpress.org/support/users/ghoststorm/)
 * (@ghoststorm)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8563337)
 * Hey Angelo,
 * The website is broke currently, no idea why and my current host doesnt either.
 * However, as previously mentioned. I uploaded the file via wordpress instead of
   FTP and the now works as it should.
 * The only other issue I had was that the artwork attached to each uploaded mp3
   doesnt show in iTunes, just the standard podcast image for the site…
 * Thanks.
    -  This reply was modified 9 years, 6 months ago by [SingingTurnip](https://wordpress.org/support/users/ghoststorm/).
 *  Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/)
 * (@shawnogordo)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8564216)
 * Make sure you’re also adding your episode-level artwork to your media files’ 
   ID3 tags. Despite Apple’s creation of an episode-level tag for podcast RSS feeds,
   Apple’s own podcast apps don’t actually support the tag. So, the artwork must
   be embedded in the media file in order for it to show up in Apple’s players.
 *  Thread Starter [SingingTurnip](https://wordpress.org/support/users/ghoststorm/)
 * (@ghoststorm)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8565244)
 * Yep I have done that Shawn, the artwork shows when playing the file via windows
   media player etc
 *  Thread Starter [SingingTurnip](https://wordpress.org/support/users/ghoststorm/)
 * (@ghoststorm)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8565553)
 * This file is giving an error on upload: [http://mashuppodcast.co.uk/wp-content/uploads/2016/12/MashupPodcastChristmash.mp3](http://mashuppodcast.co.uk/wp-content/uploads/2016/12/MashupPodcastChristmash.mp3)
 * The error it says is “Could not find valid MPEG synch before end of file” however
   it plays fine on both the website and if opened in iTunes.
 * Will it still show as a download to people on iTunes Podcast page?
 *  Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/)
 * (@shawnogordo)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8569032)
 * This error occurs when PowerPress can’t get certain information from your mp3
   file. It’s possible there was a problem when the file was encoded. You could 
   try uploading it again or encoding with a different application and uploading
   that version instead. Overall, it shouldn’t affect the ability for the file to
   be downloaded. However, you may need to manually enter the file size and episode
   length information.
 *  Plugin Support [Shawn](https://wordpress.org/support/users/shawnogordo/)
 * (@shawnogordo)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8569053)
 * Also, I subscribed to your podcast using iTunes on my Mac and the episode-level
   artwork shows up for the most recent three episodes (these are the only ones 
   I tested). If you’re not seeing the episode-level art on your own end within 
   iTunes, delete the subscription and resubscribe.
 *  Plugin Contributor [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * (@amandato)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8585670)
 * The “Could not find valid MPEG synch before end of file.” means that the ID3 
   tags in your media file exceeded 2MB (this is the buffer in PowerPress). More
   than likely this is caused by the artwork you are using being saved as a png.
   If you re-save your cover art as a jpg it should bring the image size down to
   500K, which will bring your ID3 overhead down.
 * You want the ID3 overhead to be as small as possible. When someone plays your
   podcast to a web based player, the player has to download this ID3 information
   first before it can get to the actual audio tracks. It can be perceived by a 
   listener that the player is buffering or slow to play in some cases, such as 
   on mobile devices with poor Internet connections.
 * The ID3 image does not have to be 1400×1400 (or 3000×3000) like the iTunes image
   requirement. You can actually use 300×300 sized images (this is common for coverart
   in the media when you buy mp3’s for example) for your coverart without it being
   an issue for iTunes.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘404 On Uploads’ is closed to new replies.

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 * 10 replies
 * 3 participants
 * Last reply from: [Angelo Mandato](https://wordpress.org/support/users/amandato/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/404-on-uploads/#post-8585670)
 * Status: not resolved