Hi Arjan,
Sounds nasty, but I have no idea…. It sounds like your files aren’t there any more. UpdraftPlus contains no code to mass-delete files so it’s very hard to hazard a guess at what could have happened. I’ve never heard of a case like it. On that basis, I’d guess that some other plugin is the culprit (any plugin can print errors on another plugin’s page, so it’s possible the error you saw was not from UpdraftPlus). Did you have the “backup” plugin – http://wordpress.org/support/topic/turning-off-backup-deleted-all-server-contents-cant-restore-any-backup?replies=7 ?
David
Thinking more, the Filezilla message is ‘interesting’. It sounds like your whole webspace is not there, which, if so, would not be something that should be possible to achieve from any code running inside the webspace itself. So the timing may be coincedental. I’d recommend contacting your web hosting company to ask them what they can see.
Hi David,
Thanks for your quick reply!
We’re up and running again.
After I posted this message here I also sent a mail to my webhost. They replied me this morning and told me that (translated from dutch again) ‘a great amount of processes were performed from my site but they were not closed’. And therefore they ‘inactivated’ my site.
After contact with them this morning, they activated my site again and I removed UpdraftPlus.
So, you’re completely right with both your replies. And your plugin looks very promising but unfortunately I can’t use it.
That’s a relief!
UpdraftPlus is only one running process at a time (equivalent to one web page visitor), so again it shouldn’t be the culprit if you hit some limit they have.
David
