• Resolved c13ply

    (@c13ply)


    Hello,
    I created first shortener URL and I’ve got problem because when I enter the link
    I get 404 page:

    Not Found
    The requested URL /wp-content/plugins/clickervolt/redirect/redirectors/go.php was not found on this server.

    Please fix it
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author clickervolt

    (@clickervolt)

    Hello,

    Do you have these folders /wp-content/plugins/ ?
    Or do they have a different name on your WordPress installation?

    What happens when you use the pretty url link?

    Thanks

    Plugin Author clickervolt

    (@clickervolt)

    Not able to reproduce – closing this one.

    Additionally note that:

    We only offer support through our official channel at https://help.clickervolt.com – we don’t offer support on WordPress.org forums for the following reasons:

    1/ It is not efficient for us to have support scattered across different channels

    2/ When someone posts a new topic here, we do NOT get any notification, so the only way we can know is by coming here from time to time – which we don’t do often at all. The end result is that you’re waiting for an answer while we don’t know that you asked something 🙂

    3/ For reporting bugs or any issue, there is a “Contact Us” option directly available in the ClickerVolt plugin

    4/ Note that even though we fix all reported bugs, support requests falling under other categories are only available in the premium packages as explained in the first 2 lines of our plugin description:
    https://wordpress.org/plugins/clickervolt/

    • This reply was modified 3 months, 1 week ago by clickervolt.
    Plugin Author clickervolt

    (@clickervolt)

    Closed

Viewing 3 replies - 1 through 3 (of 3 total)
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