• Resolved guilamu

    (@guilamu)


    Hello,

    I’ve been using your amazing plugin on multiple setups now and never got this error before.

    The requested URL /gf-entries-in-excel/50fb8456b24271921e2a213524afa08269758b36cef0c658cc786025edd4af35 was not found on this server.

    I’ve tried to regenerate the URL to no avail.

    Here’s my system report:

    ### Gravity Forms ###

    Registration: Site registered ( dbe83fe9-35e8-4aa1-81b6-fec2353ca735 ) ✔
    Version: 2.4.3 ✔
    Upload folder: /var/www/vhosts/migration.snudi.fr/wp-content/uploads/gravity_forms/
    Upload folder permissions: Writable ✔
    Output CSS: Yes
    Output HTML5: No
    No-Conflict Mode: No
    Currency:
    Background updates: Yes
    Locale: fr_FR

    ### Add-Ons ###

    GravityWP – Merge Tags: by GravityWP – 1.0 ✔

    ### Database ###

    Database Version: 2.4.3 ✔ Your database is up-to-date.
    wp_gf_form_view: ✔
    wp_gf_form_meta: ✔
    wp_gf_form: ✔
    wp_gf_form_revisions: ✔
    wp_gf_entry: ✔
    wp_gf_entry_meta: ✔
    wp_gf_entry_notes: ✔
    wp_gf_draft_submissions: ✔

    ### WordPress ###

    Home URL: https://migration.snudi.fr
    Site URL: https://migration.snudi.fr
    WordPress Version: 5.0.2 ✔
    WordPress Multisite: No
    WordPress Memory Limit: 40M
    WordPress Debug Mode: No
    WordPress Debug Log: No
    WordPress Script Debug Mode: No
    WordPress Cron: Yes
    WordPress Alternate Cron: No
    Background tasks: Yes ✔

    ### Active Theme ###

    Divi Child Theme: by Tim Strifler (https://divilife.com) – 1.0.0 ✔
    Divi (Parent): by Elegant Themes (http://www.elegantthemes.com) – 3.19 ✔

    ### Active Plugins ###

    Duplicate Post: by Enrico Battocchi – 3.2.2 ✔
    GP Date Time Calculator: by David Smith – 1.0.beta2.0 ✔
    GP Limit Dates: by David Smith – 1.0.13 ✔
    GP Post Content Merge Tags: by David Smith – 1.1.8 ✔
    Gravity Forms Entries in Excel: by Doeke Norg – 1.5.5 ✔
    Gravity Form Shortcode: by IdeaBox Creations, Nidhi Jain – 1.0.0 ✔
    Gravity Forms Tooltips: by Andrew Norcross – 2.0.4 ✔
    Gravity Perks: by Gravity Wiz – 2.1.2 ✔
    Post SMTP: by Jason Hendriks, Yehuda Hassine – 1.9.5 ✔
    Surbma – Datepicker localization for Gravity Forms: by Surbma – 1.3.1 ✔
    Surbma | Divi & Gravity Forms: by Surbma – 1.5.8 ✔

    ### Web Server ###

    Software: Apache/2.4.10 (Debian)
    Port: 443
    Document Root: /var/www/vhosts/migration.snudi.fr

    ### PHP ###

    Version: 5.6.38-0+deb8u1 ✘ Recommended: PHP 7.1 or higher.
    Memory Limit: 512M
    Maximum Execution Time: 300
    Maximum File Upload Size: 110M
    Maximum File Uploads: 20
    Maximum Post Size: 1024M
    Maximum Input Variables: 1000
    cURL Enabled: Yes (version 7.38.0)
    OpenSSL: OpenSSL 1.0.1t 3 May 2016 (268439887)
    Mcrypt Enabled: Yes
    Mbstring Enabled: Yes
    Loaded Extensions: Core, date, ereg, libxml, openssl, pcre, zlib, bcmath, bz2, calendar, ctype, dba, dom, hash, fileinfo, filter, ftp, gettext, SPL, iconv, mbstring, session, posix, Reflection, standard, shmop, SimpleXML, soap, sockets, Phar, exif, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlwriter, zip, apache2handler, PDO, curl, gd, imap, json, mcrypt, mysql, mysqli, pdo_mysql, pdo_sqlite, readline, sqlite3, mhash, Zend OPcache

    ### MySQL ###

    Version: 5.5.55 ✔
    Database Character Set: latin1
    Database Collation: latin1_swedish_ci

    Bests,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Doeke Norg

    (@doekenorg)

    Hi @guilamu,

    Is it a WordPress 404? Or a generic 404 page? If WordPress then try to deactivate and reactivate the plugin. This should re connect the url.

    Otherwise I think it’s a htaccess config problem. Something with rewrite url.

    Thread Starter guilamu

    (@guilamu)

    Hello,

    Thanks a lot for the excellent and fast support!

    This was indeed a .htaccess issue.

    Have a good one!

    Plugin Author Doeke Norg

    (@doekenorg)

    Glad to hear. Keep enjoying!

Viewing 3 replies - 1 through 3 (of 3 total)
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