Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » 404 for JS & CSS Files

  • Resolved roosites

    (@roosites)


    When clicking on images, lightbox no longer working. I get the following 404 errors. I see the files, but it seems to be looking for a version 3.2.8

    08:07:23.157 (index):75 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter/shutter.css?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:23.159 (index):78 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.css?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:23.183 (index):395 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ajax/static/ajax.min.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:23.184 (index):405 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:23.186 (index):406 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:23.194 (index):75 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter/shutter.css?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:23.194 (index):78 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.css?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.414 (index):74 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/trigger_buttons.css?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.415 (index):79 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_pagination/static/style.css?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.415 (index):415 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter/nextgen_shutter.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.428 (index):414 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter/shutter.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.430 (index):413 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/lightbox_context.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.431 (index):395 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ajax/static/ajax.min.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.433 (index):405 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/static/common.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.435 (index):406 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_gallery/static/thumbnails/nextgen_basic_thumbnails.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.437 (index):413 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/lightbox_context.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:24.440 (index):414 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter/shutter.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)
    08:07:26.052 (index):415 GET http://davidbatchelder.com/home2/davidbat/public_html/db-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/lightbox/static/shutter/nextgen_shutter.js?ver=3.2.8 net::ERR_ABORTED 404 (Not Found)

    Please Advise

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @roosites,

    From what you have reported, I see that the plugin fails from loading several “vital” resources for it’s functionality. In some of the cases this may happen because of either a failed update or wrong permissions on the server so I hope that you wouldn’t mind to manually reinstall NextGen Gallery plugin by deactivating removing and installing it new.

    No worries about your already existing galleries and settings – these wouldn’t be affected by the plugin re-installation process.

    Hope this helps

    Thread Starter roosites

    (@roosites)

    Hello, I deleted the old plugin and manually installed but still seeing the same issues.

    Can I send you the login so you can take a look?

    • This reply was modified 3 years ago by roosites.
    • This reply was modified 3 years ago by roosites.
    Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @roosites,

    Can you please try to temporarily switch to a different lightbox effect from “Gallery -> Other Options -> Lightbox Effects” like “Simple Lightbox” to see if that one will show up?

    Thread Starter roosites

    (@roosites)

    When I go to Gallery » Other Options I get a blank white screen. Same when I click on gallery settings

    I updated to the latest version, and still it doesn’t display.

    Please advise

    Plugin Support mihai-imagely

    (@mihaiimagely)

    Hi @roosites,

    I am sorry to hear about this secondary problem. Can you please try to temporarily deactivate all the other plugins excepting NextGen Gallery, activate a theme from the
    “Twenty” series then try again to see if the options will be reachable?

    Thread Starter roosites

    (@roosites)

    Thanks, I just tried that, and the options still aren’t available.

    gabyimagely

    (@gabyimagely)

    Hello @roosites

    Let’s try to check the basics.
    Contact your hosting provider and check if your environment meets all our requirements
    https://www.imagely.com/docs/requirements/

    We noticed a 404 error, so let’s also check that your file permissions in WordPress are correct. Note: if you don’t know how to do that, you can ask your hosting provider.
    755 for all folders and sub-folders.
    644 for all files.

    Please, keep us posted, we are happy to help.

Viewing 7 replies - 1 through 7 (of 7 total)
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