Support » Plugin: Rank Math SEO - Best SEO Plugin for WordPress » 404 errors I don’t understand

  • Resolved jamesprw

    (@jamesprw)


    In the 404 monitor I’m getting 404 errors I don’t understand. I never see any myself when I test my site and nobody has reported any to me. I just turned on the full logging to learn more but I still don’t understand. Here’s some examples.
    URI User-Agent
    git/index Mozilla/5.0 (iPhone; CPU iPhone OS 6_0 like Mac OS X)
    products.html Mozilla/5.0 (compatible; bingbot/2.0;
    http://www.bing.com/bingbot.htm)bingbot 2.0
    contact.html Mozilla/5.0 (compatible; bingbot/2.0;
    +http://www.bing.com/bingbot.htm)bingbot 2.0

    Just for a test I went to my contact page and sent a contact. An error did not show up. So I’m really lost. Suggestions?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Rank Math

    (@rankmath)

    Hello @jamesprw

    Thank you for your message.

    On which pages are you seeing these errors?

    Looking forward to helping you.

    Thread Starter jamesprw

    (@jamesprw)

    I’m not seeing them on any pages. I never see any errors. They are being reported by Rank Math’s 404 monitor.
    Here’s some examples:

    I have nothing to do with bitcoin that I know of
    https://prnt.sc/v1bsa7

    These are weird because there are no such pages, they are product listings that should be on a product page, not a blog page as I understand it:
    https://prnt.sc/v1bthw

    These are just confusing:
    https://prnt.sc/v1buh1

    When I test the site I never see a 404 error

    Plugin Author Rank Math

    (@rankmath)

    Hello @jamesprw

    We only report the 404s. We do not have information on how or why they are generated. You can get further insight into them by enabling the advanced monitor at WordPress Dashboard > Rank Math > General Settings > 404 Monitor.
    https://i.rankmath.com/RLnjMD

    That will give you more information like referrer and user-agent. You can use that information to track down the source or find out if it is just bots generating those errors.

    You can also fix these errors by redirecting them to a related page on your website:
    https://rankmath.com/kb/fix-404-errors/

    Or, you can add them to the exclusion list at WordPress Dashboard > Rank Math > General Settings > 404 Monitor > Exclude Paths
    https://i.rankmath.com/O2vmci

    Also, if you are constantly getting hit, you might want to check with your hosting if your website is getting attacked.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thread Starter jamesprw

    (@jamesprw)

    I already have advanced mode turned on. The log is substantially smaller (in fact only 1 entry) and I didn’t specifically clear the log. The only one I find now is one you can see here: https://prnt.sc/v3c3nz

    Plugin Author Rank Math

    (@rankmath)

    Hello @jamesprw

    In that case, you can comfortably ignore the errors as sometimes the cache/firewall also acts up and bots hit a 404 page. The Rank Math plugin simply records everything as it can not possibly know which errors to exclude.

    You should clear all the 404 pages and change the settings to normal from Advanced. Check the error log after a month and see if there are pages/links that are getting more than 10 visits a month. You should check those pages/links for any errors and get those fixed.

    Hope that helps. Thank you.

    Thread Starter jamesprw

    (@jamesprw)

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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