Title: 404 Errors
Last modified: November 13, 2019

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# 404 Errors

 *  Resolved [cjwebdev](https://wordpress.org/support/users/cjwebdev/)
 * (@cjwebdev)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/)
 * Hey Lester – long time!
 * Im getting 404 errors and broken image paths with this plugin:
 * [https://kouraapartments.nz/wp-content/plugins/wp-postratings/images/stars(png)/rating_on.png](https://kouraapartments.nz/wp-content/plugins/wp-postratings/images/stars(png)/rating_on.png)
   404 (Not Found)
 * [https://kouraapartments.nz/wp-content/plugins/wp-postratings/postratings-js.js?ver=1.87](https://kouraapartments.nz/wp-content/plugins/wp-postratings/postratings-js.js?ver=1.87)
   net::ERR_ABORTED 404 (Not Found)
 * When I select my preferred image option, the stars appear momentarily, but then
   it forgets and neither radio button is selected.
 * Any ideas? We are using the Hotel Luxe theme by CMSMasters.
 * Thanks Lester.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F404-errors-111%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/#post-12125605)
 * Go to WP-Admin -> Ratings -> Ratings Options and save settings again. The folder
   has been changed as “(” and “)” is not valid file name for some OS
 *  Thread Starter [cjwebdev](https://wordpress.org/support/users/cjwebdev/)
 * (@cjwebdev)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/#post-12126151)
 * Thanks Lester,
 * I have tried saving the Options several times, but if I navigate away, and then
   return to the Options, the “Ratings Image” radios are both unchecked again and
   the  paths are incorrect.
 * I have v1.87 installed on WP v5.3.
 * Thanks,
 * CJ
 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/#post-12130301)
 * Hmm. Cann you delete the whole wp-postratings folder, download it again [https://downloads.wordpress.org/plugin/wp-postratings.1.87.zip](https://downloads.wordpress.org/plugin/wp-postratings.1.87.zip)?
 * Also, can check if you have this code in your theme functions.php?
 *     ```
       function custom_rating_image_extension() {
           return 'png';
       }
       add_filter( 'wp_postratings_image_extension', 'custom_rating_image_extension' );
       ```
   
 *  Thread Starter [cjwebdev](https://wordpress.org/support/users/cjwebdev/)
 * (@cjwebdev)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/#post-12134899)
 * Hey Lester,
 * Thanks for replying – I really appreciate your time.
 * I’ve completely replaced the plugin files and tried with and without that filter–
   but still no luck.
 * It’s really strange.
 * Let me know if you’d like me to PM you an admin login.
 * Thanks again,
 * CJ
 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/#post-12135535)
 * Hmm, [https://kouraapartments.nz/wp-content/plugins/wp-postratings/images/stars_png/rating_on.png](https://kouraapartments.nz/wp-content/plugins/wp-postratings/images/stars_png/rating_on.png)
   works. Can u capture a screenshot of what you see in the admin page?
 *  Thread Starter [cjwebdev](https://wordpress.org/support/users/cjwebdev/)
 * (@cjwebdev)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/#post-12143675)
 * Hi Lester.
 * Here we are: [https://kouraapartments.nz/wp-content/uploads/2019/11/Screen-Shot-2019-11-18-at-9.35.30-am.png](https://kouraapartments.nz/wp-content/uploads/2019/11/Screen-Shot-2019-11-18-at-9.35.30-am.png)
 * Those broken images paths are: [https://kouraapartments.nz/wp-content/plugins/wp-postratings/images/stars(png)/rating_on.png](https://kouraapartments.nz/wp-content/plugins/wp-postratings/images/stars(png)/rating_on.png)
 * Thanks again,
 * CJ

Viewing 6 replies - 1 through 6 (of 6 total)

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 * 6 replies
 * 2 participants
 * Last reply from: [cjwebdev](https://wordpress.org/support/users/cjwebdev/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/404-errors-111/#post-12143675)
 * Status: resolved