Title: 404 Error when running install.php Last modified: August 18, 2016 --- # 404 Error when running install.php * [philip3657](https://wordpress.org/support/users/philip3657/) * (@philip3657) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/) * I’ve been trying to get this to work all night and I cannot figure out just what is wrong with it. * I am running on an Economy PHP server from GoDaddy.com (Linux). * I set up a MySQL database as the instructions stated. * I unzipped the files and made the correct changes in the wp-config file. * // ** MySQL settings ** // define(‘DB_NAME’, ‘dwordpressb’); // The name of the database define(‘DB_USER’, ‘dwordpressb’); // Your MySQL username define(‘ DB_PASSWORD’, ‘******’); // …and password define(‘DB_HOST’, ‘mysql215.secureserver. net’); // 99% chance you won’t need to change this value * Then I renamed the file wp-config.php. * I uploaded everything directly to the root of the site (three folders and a number of loose files). * But when I try to run the install file, I get a 404 error: * [http://thedeadsea.us/wp-admin/install.php](http://thedeadsea.us/wp-admin/install.php) * Does anyone know what is wrong with this? I am getting very frustrated, because I don’t see anywhere that I have strayed from the instructions. * I have searched the support forums for others who have had problems installing with GoDaddy, but most of the other 404 errors that have occured were solved when people switched over to a Linux server — which I am already on. * Please, any help would be greatly appreciated! * Thanks! Viewing 13 replies - 1 through 13 (of 13 total) * [Chris_K](https://wordpress.org/support/users/handysolo/) * (@handysolo) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458671) * I’m probably confused: I see a functioning blog at [http://thedeadsea.us/](http://thedeadsea.us/) * Thread Starter [philip3657](https://wordpress.org/support/users/philip3657/) * (@philip3657) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458675) * yes. well, sort of. Right now I have it set up so that when someone goes to thedeadsea. us it forwards them to thedeadsea.wordpress.com. * I’m trying to get the wordpress.org software to work so that I can customize things. * [Chris_K](https://wordpress.org/support/users/handysolo/) * (@handysolo) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458677) * I, personally, can see that forward being a HUGE hindrance to your installation attempt! * Thread Starter [philip3657](https://wordpress.org/support/users/philip3657/) * (@philip3657) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458680) * okay, I got rid of the forwarding — but I still have the same problem * [Chris_K](https://wordpress.org/support/users/handysolo/) * (@handysolo) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458682) * Forward is still in effect. * [http://thedeadsea.us/wp-admin](http://thedeadsea.us/wp-admin) dropped me into wordpress.com site 🙂 * If it’s a DNS forward, may take a bit for it resolve. Once it does, you’ll no longer be looking for wp-admin/install.php at the wordpress.com site — and it sure doesn’t exist there, so that’ll be good. * Thread Starter [philip3657](https://wordpress.org/support/users/philip3657/) * (@philip3657) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458692) * according to godaddy, it finished processing my request for it to stop forwarding/ masking to the wordpress site. but it still goes there when I try to log in there. i’m not sure why. * i’m hoping it’s just not quite done processing, because I’m not sure what else I can do to make it stop forwarding. * [vkaryl](https://wordpress.org/support/users/vkaryl/) * (@vkaryl) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458703) * How did you handle the original forward? Did you run this through your registrar? If so, you’ll need to contact them to have them disable the forward. This sort of thing depends on the DNS system generally, and the registrar is who handles that for you. * If you did this through godaddy, then THEY need to undo it. Good luck. * Thread Starter [philip3657](https://wordpress.org/support/users/philip3657/) * (@philip3657) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458704) * Originally on Godaddy I went to “Manage Domain Forwarding” and I set it up so that all hits at thedeadsea.us would be directed to thedeadsea.wordpress.com. * I went in the same way that I did this originally and cancelled the forwarding and after a brief period of “pending removal”, it said that there is no longer forwarding going on — though clearly things are still being forwarded. * Should I send Godaddy an e-mail and ask them to stop the forwarding? Or will it just stop with time? How long should something like this take to stop forwarding? * [vkaryl](https://wordpress.org/support/users/vkaryl/) * (@vkaryl) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458705) * I don’t know. I wouldn’t use godaddy if it was the last host on earth – I’d set up my own server array first. * They probably have a phone number. I’d suggest finding it and calling them and NOT disconnecting until they fix it. * Or maybe ladydeluna will have a magic wand for you to use. * [Chris_K](https://wordpress.org/support/users/handysolo/) * (@handysolo) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458707) * Redirect is cleared for me. Try again philip3657? * [vkaryl](https://wordpress.org/support/users/vkaryl/) * (@vkaryl) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458709) * Not for me…. could this be a time zone situation? * Thread Starter [philip3657](https://wordpress.org/support/users/philip3657/) * (@philip3657) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458710) * okay, i got it working. sort of. * when i type in [http://www.thedeadsea.us](http://www.thedeadsea.us), then it works. however when i type in simply thedeadsea.us (without the www.), then it still forwards the site. * Any ideas how to fix this? * [vkaryl](https://wordpress.org/support/users/vkaryl/) * (@vkaryl) * [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458711) * Hmmm. That might be why I was still seeing the redirect, if it’s NOT the time zone…. * There are things you can do in the .htaccess file to make whatever someone enters in a browser load the www version of your site. I don’t personally know how to do this, and I don’t know if godaddy allows that sort of tweak. * Email or call tech support? Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘404 Error when running install.php’ is closed to new replies. ## Tags * [godaddy](https://wordpress.org/support/topic-tag/godaddy/) * [install.php](https://wordpress.org/support/topic-tag/install-php/) * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 13 replies * 3 participants * Last reply from: [vkaryl](https://wordpress.org/support/users/vkaryl/) * Last activity: [19 years, 7 months ago](https://wordpress.org/support/topic/404-error-when-running-installphp/#post-458711) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics