Title: 404 error when confirmation link pressed
Last modified: March 17, 2021

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# 404 error when confirmation link pressed

 *  Resolved [raffi007](https://wordpress.org/support/users/raffi007/)
 * (@raffi007)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/404-error-when-confirmation-link-pressed/)
 * Hello
    I am having a problem with the confirmation page when a subscriber presses
   the confirmation link in his email. A 404 error page is appearing but on the 
   backend the status is correctly changing to “subscribed”
 * I have wordfence installed, does this affect it in anyway ?
    How can i correct
   this problem?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/404-error-when-confirmation-link-pressed/#post-14207682)
 * Hi there [@raffi007](https://wordpress.org/support/users/raffi007/),
 * Thanks for reaching out!
 * Can you please check what page do you have added in MailPoet > Settings > Sign-
   up Confirmation > Confirmation page?
 * Is it a custom page or MailPoet Page? Does it work if you click Preview next 
   to it?
 *  Thread Starter [raffi007](https://wordpress.org/support/users/raffi007/)
 * (@raffi007)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/404-error-when-confirmation-link-pressed/#post-14208224)
 * Hello
 * I realized that the pages for confirming the subscription, the management of 
   subscription and the unsubscription are all giving 404 errors but yet when i 
   press preview from the settings, i get the preview correctly.
 * The only solution i found for this was to create my custom pages for the above
   3 and replace them in the settings and things got back to normal.
    But if i switch
   back to the default Mailpoet pages in the settings, i get 404 errors again.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/404-error-when-confirmation-link-pressed/#post-14227218)
 * Hi there [@raffi007](https://wordpress.org/support/users/raffi007/),
 * Thanks for getting back to us!
 * This is interesting. I can’t replicate that on my test site so I think something
   else is coming into play here.
 * You can either keep your custom pages if they’re working or do a conflict test
   if you want to get to the root cause: [https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict](https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict)
 * Cheers!
 *  [Joiningpoint](https://wordpress.org/support/users/joiningpoint/)
 * (@joiningpoint)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/404-error-when-confirmation-link-pressed/#post-14321231)
 * Hi [@raffi007](https://wordpress.org/support/users/raffi007/)
    Did you stick 
   to your custom pages or is it working with the mailpoet pages now? I have the
   same problem with the 404 error Thanks
 * Andy
 *  [George](https://wordpress.org/support/users/quantum_leap/)
 * (@quantum_leap)
 * [5 years ago](https://wordpress.org/support/topic/404-error-when-confirmation-link-pressed/#post-14492257)
 * Same problem here.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘404 error when confirmation link pressed’ is closed to new replies.

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 * 5 replies
 * 4 participants
 * Last reply from: [George](https://wordpress.org/support/users/quantum_leap/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/404-error-when-confirmation-link-pressed/#post-14492257)
 * Status: resolved