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404 error r/t Permalink change

  • Hi,
    I have absolutely no idea what I’m doing with building websites…so please be gentle with me. We had a friend actually build the site using wordpress. I have messed around a bit, and since the site was not populating on search engines, I downloaded the Yoast SEO plugin. I followed his recommendation to change the permalink structure from the ?postid to /category/post-name/. I pressed save, then moved on to deleting the www. on the URL and pressed save (I have read that I should not have done this). Now I cannot even pull up the main site. I just get a 404 error. I cannot even access the permalink tab to change it back to the default settings. Anyone have any recommendations? I don’t have immediate access to the FTP. Is there a way to discover the category and post name? Please feel free to degrade me in your replies…but also use simple computer language if possible. Thanks

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