404 error page when viewing Article pages

  • Resolved VR Media

    (@vicorock)


    4 years, 6 months ago

    Hello,

    We are getting a 404 error when trying to view an individual article page. Saw the same issue in several older, closed posts but no obvious resolution. Searched the Help and FAQ area on Zeen101’s support site. Any info you can provide would be very helpful.

    For reference, installed the IssueM plugin today and added Simple Custom Post Order and Co-Authors Plus pluings recommended by Zeen101 support docs.

    Thanks very much.

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  • Thread Starter VR Media

    (@vicorock)

    4 years, 6 months ago

    Huzzah. Nevermind. Fixed it.

    For others having the same issue – it was permalink-related. Seems like adding the IssueM plugin may have caused a permalinks issue (or it could be because we have the “Current Issue” and “Past Issues” pages set up as child pages of another page). Here’s the simple fix:

    1. Navigate to Settings > Permalinks
    2. Select a different Permalink structure and save
    3. Reset the Permalink structure back to what was originally set and save again

    Seems this fixes the permalink issue.

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