Support » Fixing WordPress » 404 error page on one of my pages (mobile devices only)

  • Resolved dsa1

    (@dsa1)


    I’ve searched the forums and can’t find a solution to my problem.

    One of my pages ‘FAQs’ page keeps redirecting to a 404 error page.
    The message that comes up says: “Server cannot find the file yo requested. The Page has either been moved or deleted, or you entered the wrong URL or document name…”

    I have a button link on my homepage which takes me to the FAQ page on my site. The page loads fine initially but after I start scrolling (from a mobile device), the page gets redirected to a 404 page.

    The problem only seems to be on this page and for mobile users only. I get no problems viewing on desktop.

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