Support » Networking WordPress » 404 error on subdomains

  • Resolved Axel13

    (@axel13)


    I have a fresh WP install, everything goes well when creating a subsite, it’s added to the database, but when I want to visit the subsite or its dashboard I get a 404 error. I strongly doubt the problem is on the server site (GreenGeeks), since I have another multi running well on the same server, both with subdomains. I added the DNS records *.mysite.ext and sub.mysite.ext to cpanel.

    The only thing I can think off now is starting all over again, but I’d prefer to know what causing it. All tips are welcome! TNX!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    Did you correctly update your .htaccess?

    Is AllowOverride set to ALL on your httpd.conf?

    Thanks for your input, Ipstenu, but I was unable to find help in the replies from my host’s support team. Basically they told me to create a subdirectory in cpanel, than to create a wildcard as subdirectory, than they would try it and asked where to put it… Could this make sense?

    I’m in no position to judge, but still I could not help to think they didn’t know the concept multisite. Furthermore they did not bother answering your second question on which I cannot answer either. So I decided to avoid the problem instead of solving it.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    That makes sense in that they don’t get what ‘wildcard’ means.

    If you have to make named subdomains, instead of pointing them at a subdirectory, you need to point them one level up to your main public_html folder :/

    hello, i am having the same problem here. please if i need to update my .htaccess, what lines of code do i need to place inside it. wildcard subdomain is set on my server.

    thanks, ipstenu for being there.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    Lead Plugin Wrangler

    idowu – Please post your own topic.

    And if you don’t know what htaccess to update, you didn’t read http://codex.wordpress.org/Create_A_Network correctly and skipped step 4.

    Unavoidable… But your tip was welcome, Ipstenu, at least I’m not entirely stuck, tnx!

    I manage to make sub blogs now, if I create the subdirectory manually in cpanel. I asked my host to make the wildcard subdirectory and point it at the root. I think this should solve the problem.

    I still need to find out why I have the *.domain.com on one account and not on another, but this makes it no longer a WordPress issue.

    I finally know what I did wrong. I added the wildcard in my DNS, due to which I was unable to create the wildcard subdomain. After deleting the DNS record the problem was solved. It’s all so easy once you know 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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