Title: 404 error
Last modified: November 1, 2024

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# 404 error

 *  Resolved [wpuser](https://wordpress.org/support/users/forinn/)
 * (@forinn)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/404-error-445/)
 * I had a good working rtmedia plugin yesterday.I had to re-install buddypress 
   after I messed something up.
 * After I reset my buddypress installation and created a clean installation, my
   rtmedia is no longer working.
 * Just like other users reported, I am getting a 404 error when visiting a profile
   media page or click on a media in the activity feed. Unfortunately there is no
   solution given in the support forum, so I will have to create a new ticket.
 * I can still upload media to the actvity feed, but no longer in my profile environment
   when visiting the media section. There is a 404 when I go there. Also I can not
   go to other profile’s media section. 404 error.
 * I already tried removing and re-installing the rtmedia plugin. That dit not work.
   Than I did a reset of my rtmedia plugin with a clean install, still the same 
   issue. I am lost, please help.
 * It is somehow related to my theme, but it worked fine yesterday and I did not
   change my theme. The issue only started after I re-installed Buddypress. So it
   is something within my theme it appears. Is that something you can help? Default
   theme doesnt have the issue when I try that.
 * Please help!! This is breaking my site !!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Pradeep](https://wordpress.org/support/users/pradeep1308/)
 * (@pradeep1308)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/404-error-445/#post-18117488)
 * Hi,
   Thanks for reaching out to us.Please provide some more information about 
   your current site structure.1. Which theme you are using and its version.2. rtMedia
   and BuddyPress version you are using on site.Please let me know if you have any
   other queries apart from this, in which we can help.Regards,Pradeep Pal
 *  Plugin Contributor [Pradeep](https://wordpress.org/support/users/pradeep1308/)
 * (@pradeep1308)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/404-error-445/#post-18121920)
 * Hi,
   Just a quick update to my last reply.Since you have re-installed the BuddyPress
   plugin, please try to save the permalink structure, it might solve the issue.
   Please refer to this – [https://rtmedia.io/docs/troubleshooting/solve-404-page-not-found-error-media-tab-buddypress/](https://rtmedia.io/docs/troubleshooting/solve-404-page-not-found-error-media-tab-buddypress/)
   Thanks,Pradeep Pal
 *  Thread Starter [wpuser](https://wordpress.org/support/users/forinn/)
 * (@forinn)
 * [1 year, 5 months ago](https://wordpress.org/support/topic/404-error-445/#post-18185892)
 * it appeared to be a theme bug which has since been fixed – closing ticket.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘404 error’ is closed to new replies.

 * ![](https://ps.w.org/buddypress-media/assets/icon-256x256.png?rev=3219705)
 * [rtMedia for WordPress, BuddyPress and bbPress](https://wordpress.org/plugins/buddypress-media/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/buddypress-media/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/buddypress-media/)
 * [Active Topics](https://wordpress.org/support/plugin/buddypress-media/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/buddypress-media/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/buddypress-media/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [wpuser](https://wordpress.org/support/users/forinn/)
 * Last activity: [1 year, 5 months ago](https://wordpress.org/support/topic/404-error-445/#post-18185892)
 * Status: resolved