Title: 404 error
Last modified: October 2, 2022

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# 404 error

 *  Resolved [andreahb2022](https://wordpress.org/support/users/andreahb2022/)
 * (@andreahb2022)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/404-error-420/)
 * Hello!
    I always get 404 error – page not found, when trying to add a subaccount
   through a user’s “my account” page (/my-account/add-subaccount/). I have saved
   permalinks again but it doesn’t work. I can’t try the plugin if I can’t get any
   further. Any idea how to fix this?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F404-error-420%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/)
 * (@mediaticus)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/404-error-420/#post-16071104)
 * Hi Andrea,
 * could you please try to update the WordPress permalink settings by going to:
 * `Admin Dashboard -> Settings -> Permalinks` and clicking `Save Changes`.
 * No need to change any permalink settings, just click “Save changes” and try to
   see if everything works as expected.
 * Hope this helps.
    -  This reply was modified 3 years, 7 months ago by [mediaticus](https://wordpress.org/support/users/mediaticus/).
 *  Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/)
 * (@mediaticus)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/404-error-420/#post-16075760)
 * Sorry, I just saw that you have already tried to update the permalink settings
   with no luck.
 * A new version of the plugin has been released (v1.1.0), could you please try 
   to update and see if that solves the issue?
 *  Plugin Author [mediaticus](https://wordpress.org/support/users/mediaticus/)
 * (@mediaticus)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/404-error-420/#post-16088509)
 * We haven’t heard from you in a while so I’m going to go ahead and mark this thread
   as resolved.
 * If you have any other questions about the plugin, please start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘404 error’ is closed to new replies.

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## Tags

 * [404-error](https://wordpress.org/support/topic-tag/404-error/)

 * 3 replies
 * 2 participants
 * Last reply from: [mediaticus](https://wordpress.org/support/users/mediaticus/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/404-error-420/#post-16088509)
 * Status: resolved