Title: 404 error
Last modified: September 13, 2019

---

# 404 error

 *  [catycatcaty](https://wordpress.org/support/users/catycatcaty/)
 * (@catycatcaty)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/404-error-345/)
 * Hi,
    I installed WordPress using the one-click method given on Ovh- a hosting
   website. I don’t know why but the website was installed in the admin folder. 
   If you go the homepage of this site you will have to click on a folder to access
   the main site. In order to fix this issue people have given me two options 1)
   I was asked to reinstall the website manually using ftp and to install the files
   directly in the www folder- when I did that the website started showing 404 error
 * 2) I was also asked to change the path in the root directory from www to www/
   admin
    This resulted in the same 404 error.
 * At this moment I moved back the admin folder in the www folder so that it doesn’t
   show 404 error. Can anyone please help me with this.
    I will be extremely grateful
   for your help.
 * Thank you
    -  This topic was modified 6 years, 8 months ago by [catycatcaty](https://wordpress.org/support/users/catycatcaty/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F404-error-345%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/404-error-345/#post-11919364)
 * I’d probably just reinstall everything into the webroot folder and go from there.
 * That admin folder worries me though… I’m a little worried about that clobbering
   the WordPress admin functions.
 * Your best bet would be to call hosting support at your webhost and ask them for
   help.
 *  Thread Starter [catycatcaty](https://wordpress.org/support/users/catycatcaty/)
 * (@catycatcaty)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/404-error-345/#post-11919595)
 * Hi JNASh,
 * Thank you for replying. I have tried doing that -reinstalling everything in the
   root folder but it has not worked. When I do that I receive a 404 error.
 * I have also contacted the hosting company but so far they have not responded 
   and given their poor customer support I don’t think they would respond in a timely
   manner. Hence, I am here looking for a solution.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘404 error’ is closed to new replies.

## Tags

 * [error 404](https://wordpress.org/support/topic-tag/error-404/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [catycatcaty](https://wordpress.org/support/users/catycatcaty/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/404-error-345/#post-11919595)
 * Status: not resolved

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