Title: 403/404problems
Last modified: January 24, 2017

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# 403/404problems

 *  [gratefullpain](https://wordpress.org/support/users/gratefullpain/)
 * (@gratefullpain)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/403404problems/)
 * hi having set up a front page for our site im now moving on to the store and 
   contact etc but when i go to view them i get ‘Forbidden
 * You don’t have permission to access / on this server.
 * Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument
   to handle the request.’
 * not sure why this is happening
    also on my other word press site im able to simply
   eddit the url in the edditor but on this one i cant can you help id like to simply
   have the urls as say many thanks and look forward to your help many thanks ian

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/403404problems/#post-8252980)
 * 403 forbidden means that your browser isn’t able to load the scripts up because
   your server isn’t allowing it. This is a hard one to solve. Because anything 
   could be blocking the server.
    – Most likely this is a server permissions/ownership
   issue, so ask your host what’s going on – check your .htaccess files for anything
   strange. – make sure your server settings are not overriding the .htaccess file–
   try a full [Manual Upgrade](http://codex.wordpress.org/Updating_WordPress#Manual_Update),
   to make sure all the WordPress files are there and correct.. – Make sure to backup
   everything (including database) before doing any action, in case.
 *  Thread Starter [gratefullpain](https://wordpress.org/support/users/gratefullpain/)
 * (@gratefullpain)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/403404problems/#post-8255640)
 * hi thanks for the reply but we are learning to build this site as we go and im
   not sure how to do any of the things you suggested and wouldn’t know what was
   strange could you explain and elaborate further ?
    thanks ian

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘403/404problems’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [gratefullpain](https://wordpress.org/support/users/gratefullpain/)
 * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/403404problems/#post-8255640)
 * Status: not resolved

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