Title: 403 Forbidden [when adding plugin]
Last modified: August 19, 2016

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# 403 Forbidden [when adding plugin]

 *  Resolved [shedonthepond](https://wordpress.org/support/users/shedonthepond/)
 * (@shedonthepond)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/)
 * I installed WordPress Gallery Leaf Plugin, and I am now locked out of my website.
   The message on the screen reads:
 * You don’t have permission to access /tri-ang-furniture/tri-ang-early-furniture/
   on this server.
 * Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument
   to handle the request.
 * Can anyone help me, I thought that plugins from the WordPress site would be safe
   to use.
 * Lee

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/#post-1913514)
 * [FTP](http://codex.wordpress.org/FTP_Clients) into your site (or use whatever
   file management application your host provides) and delete the wp-content/pliugins/
   gallery-leaf folder.
 *  Thread Starter [shedonthepond](https://wordpress.org/support/users/shedonthepond/)
 * (@shedonthepond)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/#post-1913529)
 * Thanks for your answer, but I can’t log onto my side to change anything.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/#post-1913532)
 * You don’t need to login to your WP site to use FTP. Please see the link I gave
   above.
 *  Thread Starter [shedonthepond](https://wordpress.org/support/users/shedonthepond/)
 * (@shedonthepond)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/#post-1913535)
 * Thanks for that, downloaded FileZilla, did not work message read:
 * Connection attempt failed with “ECONNREFUSED – Connection refused by server”.
 * Any other ideas! would be grateful
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/#post-1913536)
 * Try confirming your FTP login credentials with your host.
 *  Thread Starter [shedonthepond](https://wordpress.org/support/users/shedonthepond/)
 * (@shedonthepond)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/#post-1913580)
 * Thanks for your help, I got my host to sort the problem out for me.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘403 Forbidden [when adding plugin]’ is closed to new replies.

## Tags

 * [forbidden](https://wordpress.org/support/topic-tag/forbidden/)

 * 6 replies
 * 2 participants
 * Last reply from: [shedonthepond](https://wordpress.org/support/users/shedonthepond/)
 * Last activity: [15 years, 4 months ago](https://wordpress.org/support/topic/403-forbidden-when-adding-plugin/#post-1913580)
 * Status: resolved

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