Support » Plugin: WordPress Calls to Action » 403 Forbidden nginx Inbound Forms

  • allgrass


    We use this plugin since 2 years ago and works good.
    Now we are facing problem with the inbound form. It´s not sending the form leads and when we go to check the contro panel it shows the message 403 Forbidden nginx

    Thanks in advance for your help

    The page I need help with: [log in to see the link]

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  • allgrass


    The form shows correctly on the web page.
    I can see the leads in the WordPress admin panel.
    The leads page show this message “WordPress Leads is not currently installed/activated to view and manage leads please turn it on.”
    Then I install the inbound nowd leads (it’s not updated to the latest woprdpress version) and then I can see some more data of the leads.

    Some problems still happen.
    1. The confirmation message after sent the form it´s not working.
    2. We are not receiving the email with the lead generated.

    Hope to receive some suport on this. Tks.

    • This reply was modified 1 year ago by  allgrass.
    Plugin Contributor Hudson Atwell



    Leads plugin is required to view lead profiles, so that should be natural behavior. I’m having some trouble understanding the detail of your problem. Will you create a ticket on our support channel and include screenshots explaining the trouble behavior and I’ll be happy to help there.

    If you create your ticket there I will post my email testing troubleshooting guide.

    Kind regards,
    Hudson Atwell

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