Support » Plugin: WordPress Calls to Action » 403 Forbidden nginx Inbound Forms

403 Forbidden nginx Inbound Forms

  • allgrass

    (@allgrass)



    10 months, 3 weeks ago

    Hello,
    We use this plugin since 2 years ago and works good.
    Now we are facing problem with the inbound form. It´s not sending the form leads and when we go to check the contro panel it shows the message 403 Forbidden nginx

    Thanks in advance for your help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • allgrass

    (@allgrass)

    10 months, 3 weeks ago

    Updates:
    The form shows correctly on the web page.
    I can see the leads in the WordPress admin panel.
    The leads page show this message “WordPress Leads is not currently installed/activated to view and manage leads please turn it on.”
    Then I install the inbound nowd leads (it’s not updated to the latest woprdpress version) and then I can see some more data of the leads.

    Some problems still happen.
    1. The confirmation message after sent the form it´s not working.
    2. We are not receiving the email with the lead generated.

    Hope to receive some suport on this. Tks.

    • This reply was modified 10 months, 3 weeks ago by  allgrass.
    Plugin Contributor Hudson Atwell

    (@hudson-atwell)

    10 months, 3 weeks ago

    Hi,

    Leads plugin is required to view lead profiles, so that should be natural behavior. I’m having some trouble understanding the detail of your problem. Will you create a ticket on our support channel https://support.inboundnow.com/ and include screenshots explaining the trouble behavior and I’ll be happy to help there.

    If you create your ticket there I will post my email testing troubleshooting guide.

    Kind regards,
    Hudson Atwell

Viewing 2 replies - 1 through 2 (of 2 total)
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