Support » Theme: Flash » 403 Forbidden error using FT plugins

  • cesardamquin

    (@cesardamquin)


    Hello.

    I have a problem with this theme when i use some of the FT plugins for a page. Some plugins works well but some other fail when i try to save or preview the changes with this error:

    Forbidden
    You don’t have permission to access /fruitastycweb/wp-admin/post.php on this server.
    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    I watched the permisions in my hosting and it is all rigth.

    What can i do to solve this problem?.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey,

    Could you contact us via our chat support through our ThemeGrill official website?

    Good Day,
    Best Regards.

    cesardamquin

    (@cesardamquin)

    But i’m not premium member, i can’t create a support ticket

    Hi,

    In our site, in the bottom right corner, you can see there is chat support. So, can you create new support via chat from theme just clicking on the messenger button and confirm?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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