Title: 403 Forbidden Error
Last modified: August 22, 2016

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# 403 Forbidden Error

 *  [appalachiantrailgirl](https://wordpress.org/support/users/appalachiantrailgirl/)
 * (@appalachiantrailgirl)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/)
 * I’m getting the 403 Forbidden message whenever I try to navigate to my website
   on my laptop. The site appears to work fine on other computers. The issue has
   been going on every since I switched web hosts, which was over two weeks ago.
   I have been entering the IP address to view my webpage.
 * I’ve try clearing my cache and switching browsers, neither of which have worked.
 * My website is [appalachiantrailgirl.com](http://appalachiantrailgirl.com)

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805193)
 * Are you using any security plugins?
 *  Thread Starter [appalachiantrailgirl](https://wordpress.org/support/users/appalachiantrailgirl/)
 * (@appalachiantrailgirl)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805269)
 * I’m not using any security plugins, no.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805272)
 * Ok, then something in your hosting provider’s security setup may be blocking 
   it. I recommend contacting them.
 *  Thread Starter [appalachiantrailgirl](https://wordpress.org/support/users/appalachiantrailgirl/)
 * (@appalachiantrailgirl)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805300)
 * I use Site Ground. I tried contacting them a few times about it, and they keep
   assuring me that everything is fine on their end.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805301)
 * Do you have access to server error logs? Can you cross-reference the denied times
   with the log? If not, can you ask SG support to?
 *  Thread Starter [appalachiantrailgirl](https://wordpress.org/support/users/appalachiantrailgirl/)
 * (@appalachiantrailgirl)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805302)
 * I checked the error log, and it displays three times from the last hour that 
   probably were me. Those are the only times in the entire log though, and I have
   been having trouble with this for two weeks.
 *  [bernbe01](https://wordpress.org/support/users/bernbe01/)
 * (@bernbe01)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805303)
 * if you’re running windows and this is your only affected computer/phone/device,
   then i suspect you may have an infection. do you have an alternate browser you
   can try from your laptop?
 *  Thread Starter [appalachiantrailgirl](https://wordpress.org/support/users/appalachiantrailgirl/)
 * (@appalachiantrailgirl)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805304)
 * I’m on a Mac. I did try using a different browser, and that didn’t help. I tried
   viewing the site with a proxy and I was able to see it that way.
 *  [bernbe01](https://wordpress.org/support/users/bernbe01/)
 * (@bernbe01)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805305)
 * i’d bring it over to the geniuses then 😛
 * definitely sounds isolated to your machine or network
 * despite being on a mac i’d doa virus scan anyway
 *  [MarkRH](https://wordpress.org/support/users/markrh/)
 * (@markrh)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805306)
 * Do this. Put something like **test.html** in your blog’s directory that just 
   says “Hello World” or something. Then, try to browse to that file.
 * If you still get a 403 forbidden error, sounds like your webhost has banned your
   IP address or something. Although, if you can get to the site by typing in your
   site’s IP address, then that wouldn’t be it.
 * I’d still do it just to make sure.

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘403 Forbidden Error’ is closed to new replies.

## Tags

 * [403 error](https://wordpress.org/support/topic-tag/403-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 10 replies
 * 4 participants
 * Last reply from: [MarkRH](https://wordpress.org/support/users/markrh/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/403-forbidden-error-32/#post-5805306)
 * Status: not resolved

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