403 forbidden access error for new media

  • seanoreilly2

    (@seanoreilly2)


    8 years ago

    I have just (one click) upgraded to version 4.5 and visitors cannot access any new media content I add. Existing media is unaffected but new files get the message:

    403 Forbidden
    You don’t have permission to access /wp-content/uploads/2016/04/ISSE-131415-EduHumArts.xlsx on this server.

    I usually only upgrade and add content so I am at a loss to resolve.

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  • Moderator t-p

    (@t-p)

    8 years ago

    403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server.
    – Most likely this is a server permissions/ownership issue, so ask your host what’s going on
    – check your .htaccess files for anything strange.
    – make sure your server settings are not overriding the .htaccess file
    – try a full Manual Upgrade, to make sure all the WordPress files are there and correct..
    – Make sure to backup everything (including database) before doing any action, in case.

Viewing 1 replies (of 1 total)
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