Support » Plugin: UpdraftPlus WordPress Backup Plugin » 403 forbidden

  • Resolved zbc


    I have installed updraftplus backup
    performed my first backup (so I think) and now when accessing my website im getting 403 forbidden error. please help me. thank you


    You don’t have permission to access / on this server.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

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  • Plugin Author David Anderson



    The only way that that could occur is if you changed your storage directory for backups to be the root of your website. If so, FTP in and remove the .htaccess file, and tweak the UpdraftPlus configuration to use a subdirectory of wp-content (the default is wp-content/updraft) as the storage directory.


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