Title: 403 errors
Last modified: August 20, 2016

---

# 403 errors

 *  [RAND0M1ZER](https://wordpress.org/support/users/rand0m1zer/)
 * (@rand0m1zer)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/)
 * Hi, the issue I am having is when I installed a specific plugin I couldn’t access
   that plugin’s admin menu and got a 403 error. To troubleshoot this I tried the
   reinstalling and when that didn’t work I decided to make a second wordpress installation(
   on the same server) to test it.
 * But when I put the new WP install in /wordpress and entered my info I get the
   same 403 error on install.php then when I refresh it says can’t connect to database.
   I think these issues may be related and I need to solve them. Any help would 
   be great, thanks.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [RAND0M1ZER](https://wordpress.org/support/users/rand0m1zer/)
 * (@rand0m1zer)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228076)
 * anybody?
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228078)
 * A 403 error indicates a basic “Access Denied/Forbidden” response, to the resource
   you have requested. I would first consider the possibility that you may have 
   some errant file or directory permissions.
 *  Thread Starter [RAND0M1ZER](https://wordpress.org/support/users/rand0m1zer/)
 * (@rand0m1zer)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228080)
 * Thanks for the response. I thought that too, but I checked the wp-admin and the
   plugin directories and their permissions are both set to 755. Also, wouldn’t 
   my attempt at a fresh install eliminate that possibility?
 *  Thread Starter [RAND0M1ZER](https://wordpress.org/support/users/rand0m1zer/)
 * (@rand0m1zer)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228117)
 * bump
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228124)
 * You have some type of configuration or permissions error that is preventing you
   from viewing the resource. Contacting the support group for your host might point
   you in the right direction. They might be able to quickly identify the cause 
   of the error for you.
 *  Thread Starter [RAND0M1ZER](https://wordpress.org/support/users/rand0m1zer/)
 * (@rand0m1zer)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228134)
 * Thanks again for the help but the person I am working with is running a VPS so
   I don’t think that the hosting company would be very willing to help with this
   issue. Can you be more specific about what needs to be configured? Is there a
   way of temporarily disabling some security settings completely in order to more
   accurately determine the problem?
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228135)
 * > Can you be more specific about what needs to be configured?
 * I cannot. Anyone administering a VPS should be able to take a look at the error
   logs and point themselves to the source of the issue – which is simply; why access
   to the file/directory/resource that you are trying to access is being denied.
   Anything I suggest at this point would be nothing more than a guess. Something
   in one of these discussions may spark an idea that points you in the right direction.
   [
    common causes for 403 error
 *  Thread Starter [RAND0M1ZER](https://wordpress.org/support/users/rand0m1zer/)
 * (@rand0m1zer)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228171)
 * I managed to get the blank copy WP installed however I can now confirm that the
   plugin (s2member) doesn’t work in either installs.
 * One in:
    public_html/
 * the other in:
    public_html/test_wp/
 * Damn this is frustrating, I will post back if I find the fix.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘403 errors’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 2 participants
 * Last reply from: [RAND0M1ZER](https://wordpress.org/support/users/rand0m1zer/)
 * Last activity: [14 years, 10 months ago](https://wordpress.org/support/topic/403-errors-1/#post-2228171)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics