403 error upon backup

  • Resolved pzul

    (@pzul)


    1 year, 12 months ago

    When i try to generate a backup i get a 403 error.
    {“readyState”:4,”responseText”:”<!DOCTYPE HTML PUBLIC \”-//IETF//DTD HTML 2.0//EN\”>\n<html><head>\n<title>403 Forbidden</title>\n</head><body>\n<h1>Forbidden</h1>\n<p>You don’t have permission to access this resource.</p>\n</body></html>\n”,”status”:403,”statusText”:”Forbidden”}

    Any idea what could be generating the error?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support jimiero

    (@jimiero)

    1 year, 12 months ago

    Hello,

    Seems like you may have a WordPress firewall or a server firewall which may block the request, i’d suggest you to check and make sure they don’t block.

    Plugin Author watchful

    (@watchful)

    1 year, 8 months ago

    Please upgrade to the latest version and disable any firewall you may have. If you are still finding the error, feel welcome to open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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