403 error on csv file download | WordPress.org

Resolved ericbourges
(@ericbourges)

4 years, 7 months ago

Hi!
From this plugin “Email Subscribers & Newsletters” I can export the mailing-list in csv file, but only if I am logged in as Administrator. If I try an export while logged in with another role I have a 403 code on this url: /wp-admin/admin.php?page=download_report&report=…
If I turn off Wordfence, everything works.
Is there a setting to do on Wordfence?
Thank you for your help
Eric

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support wfphil
(@wfphil)

4 years, 7 months ago

Hi @ericbourges

This is likely due to the firewall seeing legitimate plugin requests as being potentially malicious and blocking them. You can either add these requests to the allowlist via the Learning Mode feature or from the Tools >> Live Traffic tool page. Both allowlisting methods are described in our instructions in the link below:

https://www.wordfence.com/help/firewall/learning-mode/

Thread Starter ericbourges
(@ericbourges)

4 years, 7 months ago

It’s perfect !
Thank you very much for your quick response

Plugin Support wfphil
(@wfphil)

4 years, 7 months ago

Hi @ericbourges

Thank you for the good news!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘403 error on csv file download’ is closed to new replies.

3 replies
2 participants
Last reply from: wfphil
Last activity: 4 years, 7 months ago
Status: resolved