Title: 403 error for visitors
Last modified: August 21, 2016

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# 403 error for visitors

 *  [maeve1916](https://wordpress.org/support/users/maeve1916/)
 * (@maeve1916)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/403-error-for-visitors/)
 * Hi
 * I have the WP super Cache plugin installed on 3 websites, all with similar setups(
   and plugin) and with the same hosting company.
 * Out of the blue I started getting the following error on one of my websites:
   “
   Forbidden You don’t have permission to access /wp-content/cache/supercache/[domain]/
   about-the-competition//index.html.gz on this server.”
 * If I’m logged in I don’t get the error on any of the pages, but the moment I 
   log out I get the error for every cached page on the site except for the homepage.
 * I’ve tried tweaking the settings and deactivating, but unless I clear the cache
   first I still get the errors.
 * If I check the file permissions, the cached folders are set to 755 and html pages
   are set to 664.
 * If I was getting the same problem on my other websites, I would say it was a 
   plugin or theme conflict, but as I said the others are working fine.
 * Any help would be appreciated.
 * Thanks
 * [http://wordpress.org/plugins/wp-super-cache/](http://wordpress.org/plugins/wp-super-cache/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [maeve1916](https://wordpress.org/support/users/maeve1916/)
 * (@maeve1916)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/403-error-for-visitors/#post-4551355)
 * Now I’ve noticed that, even though I deactivated caching so that visitors could
   access the site, if you run a search on the site you also get a permission error.
   I checked on my other sites and the same thing happens.
 * I’ve had to completely deactivate the plugin on the plugin page for the search
   function to work.
 * I also have Better WP security installed, could this be a conflict?
 * Help?

Viewing 1 replies (of 1 total)

The topic ‘403 error for visitors’ is closed to new replies.

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 * 1 reply
 * 1 participant
 * Last reply from: [maeve1916](https://wordpress.org/support/users/maeve1916/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/403-error-for-visitors/#post-4551355)
 * Status: not resolved