Support » Plugin: Redis Object Cache » 403 error “cannot access this page”

403 error “cannot access this page”

  • Resolved garethjax

    (@garethjax)


    2 years ago

    Hi Till!

    I’m trying to use the redis cache plugin with one of my blogs and i’m having a weird issue: the blog works ok, but the admin section is impossible to use because i’m getting a 403 error message.

    My usual workaround is to delete the object-cache.php inside the /wp-content/ folder (thus disabling it) and restart it again. It works, but the day after i get again the 403 error.

    Would could be the cause?

    – i have a local redis install on my dedicated server
    – i’m using the database “8” for this specific wordpress installation and there is sa
    – i have defined both ‘WP_CACHE_KEY_SALT’ and ‘WP_REDIS_CONFIG’.
    – i have other wordpress installations on the same server.
    – i use hummingbird to optimize the website, i’ve disabled the page caching, following a previous thread.

    Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Till Krüss

    (@tillkruess)

    2 years ago

    Hey!

    Are you seeing anything in your logs?

    A 403 error could be two WP installs using the same database. Does a cache flush (not delete) resolve the issue?

    Thread Starter garethjax

    (@garethjax)

    2 years ago

    Hello!

    Do you mean the same redis database or mysql database?

    In any case is weird:
    – this blog uses the redis database “8”
    – all the blogs have a different mysql database.

    thanks !

    Plugin Author Till Krüss

    (@tillkruess)

    2 years ago

    The same Redis database.

    Are you seeing any error in your logs? Can you post your diagnostics when you get a 403 error?

Viewing 3 replies - 1 through 3 (of 3 total)
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