• Resolved artbiz

    (@artbiz)


    Hi

    I have a number of sites that are throwing the 403 error when saving or sorting inside a gallery.

    I tried the solution since we run Mod security and it worked for a while but in now failing:
    <IfModule mod_security2.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>

    I have rest the options, deactivated plugins and themes, nothing is working. It doesn’t happen on all galleries, just one.

    Any other ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Imagely

    (@imagely)

    Hi @artbiz,

    I would be happy to help.
    Can you please login to your domain’s file server using an FTP client like FileZilla and make sure that the specified gallery has “755” permissions for the folder and “644” for the files?

    Hope this helps,
    Mihai

    The permissions are correct as you mentioned. So that is not it. And I wonder by the mod security override worked to begin with and now it doesn’t and on this site 2 more galleries are throwing the 403 error.

    Any help would be greatly appreciated.

    UPDATE: It is a conflict between the servers Modsecurity & Nextgen Gallery

    My logs indicate that modsecurity rule ID 77221060 is being triggered when updating a gallery.

    We added this rule to the top of the htaccess file:
    <LocationMatch “/”>
    SecRuleRemoveById 77221060
    </LocationMatch>

    Hopefully this helps someone else.

Viewing 3 replies - 1 through 3 (of 3 total)
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