Title: 403 error
Last modified: August 30, 2016

---

# 403 error

 *  [youraturd](https://wordpress.org/support/users/youraturd/)
 * (@youraturd)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/)
 * Hi,
 * I started creating my wordpress site the other day and I am a total novice but
   everything was going great. Then over night my site went down and I received 
   the 403 error message when going to my domain name or trying to log in. I watched
   a youtube video and renamed the plugins folder which worked and I could log in.
   The site was fine for a couple of days and it has done this again, but this time
   if I rename the plugins folder I still can’t get logged in. Is there any suggestions?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [juggledad](https://wordpress.org/support/users/juggledad/)
 * (@juggledad)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609828)
 * you should look at your error.log (on your host) to see if anything else is showing
   up. You may have to contact your host to locate hwere the error.og is stored.
 *  Thread Starter [youraturd](https://wordpress.org/support/users/youraturd/)
 * (@youraturd)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609909)
 * I just checked the error log and it just has a whole list of this error,
 * Sun Oct 04 06:13:36 2015] [crit] [client 180.76.15.16] (13)Permission denied:/
   home/poppetfa/public_html/.htaccess pcfg_openfile: unable to check htaccess file,
   ensure it is readable
 *  [zota marius](https://wordpress.org/support/users/zota-marius/)
 * (@zota-marius)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609910)
 * try to place this line at the begining of your .htaccess file:
 *     ```
       Options +SymLinksIfOwnerMatch
       ```
   
 * or you can use linux (if your server use linux) comand
 *     ```
       Chmod 777 <wordpress directory>
       ```
   
 *  Thread Starter [youraturd](https://wordpress.org/support/users/youraturd/)
 * (@youraturd)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609911)
 * Still doesn’t work
 *  [juggledad](https://wordpress.org/support/users/juggledad/)
 * (@juggledad)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609914)
 * what are the permissions on the .htaccess file
 *  Thread Starter [youraturd](https://wordpress.org/support/users/youraturd/)
 * (@youraturd)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609915)
 * Hi,
 * I am not sure what you mean by permissions as I’m a complete novice. I have noticed
   that my WordPress folders seem to be loaded on my cpanel about 3 times is this
   normal as I only loaded it up once. The other thing is the host I’m using is 
   from a repointed domain from years ago and I can’t seem to contact them neither,
   so I was going to try and backup everything I have done and then sign up with
   new hosts.
 * If anyone can recommend a good hosting account that would be good.
 *  [juggledad](https://wordpress.org/support/users/juggledad/)
 * (@juggledad)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609916)
 * If you are just starting to build a WP site – why bother to back up what you 
   have done? just go to a new host and start again.
 * everyone has an opinion on what is the best host – I would say there are some
   to avoid and that you get what you pay for. If you pay $.99 a year for unlimited
   hosting you are not going to be happy with the speed, support etc that you will
   get.
 * if you are a complete new why not set up an account with wordpress.com to begin
   with.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘403 error’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 7 replies
 * 3 participants
 * Last reply from: [juggledad](https://wordpress.org/support/users/juggledad/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/403-error-41/#post-6609916)
 * Status: not resolved

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