Title: 403 error
Last modified: April 13, 2023

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# 403 error

 *  Resolved [French SEO Agency Nemred Paris](https://wordpress.org/support/users/romain22/)
 * (@romain22)
 * [3 years ago](https://wordpress.org/support/topic/403-error-131/)
 * Hi there, I installed the plugin but it messed up the site and got a fatal error.
   I fixed it by removing knowledgebase plugin but now I can’t save anything on 
   the WPChantBot plugin by Meow. Talked to them already and they said it came from
   your plugin as WPChatBot also included it into Knowledgebase plugin. As i get
   a 403 error code every time I want to save some information.. I will have to 
   give up on both Knowledge base ChatBot all together sadly.
 * Any solutions by any chance ?
 * Thanks a lot,
 * Romain
    -  This topic was modified 3 years ago by [French SEO Agency Nemred Paris](https://wordpress.org/support/users/romain22/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [3 years ago](https://wordpress.org/support/topic/403-error-131/#post-16654490)
 * Hi Romain,
 * I’m quite confused. How did you remove the plugin? If you just deleted it from
   the folders, can you try visiting the Admin / Plugins page as that will deactivate
   it from the database as well.
 * Once that is happens, the plugin can’t touch your WP install.
 * If it still remains and issue I suggest disabling the WPChatBox plugin as well
   and testing.

Viewing 1 replies (of 1 total)

The topic ‘403 error’ is closed to new replies.

 * ![](https://ps.w.org/knowledgebase/assets/icon-256x256.jpg?rev=3383574)
 * [Knowledge Base](https://wordpress.org/plugins/knowledgebase/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/knowledgebase/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/knowledgebase/)
 * [Active Topics](https://wordpress.org/support/plugin/knowledgebase/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/knowledgebase/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/knowledgebase/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ajay](https://wordpress.org/support/users/ajay/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/403-error-131/#post-16654490)
 * Status: resolved